Building and Renovation Services

for Builders and Developers

If you're a builder or developer preparing for a new construction project, PG&E wants to help you meet your service connection requirements. We've put together some key resources to ensure a successful project for both you and your client.

» Apply Online Register or login to Customer Connections Online.

Prepare for Your Project

PG&E's Building & Renovation Services Department can help you prepare for your construction project.

This website provides a variety of resources to get you started, including:

We've also compiled a list of Frequently Asked Questions to assist you during every stage of your project.

Informing Your Clients

While you may have the application process down, your clients might have questions. PG&E provides a variety of resources that you can share with them, including:

A Glossary of Terms (English | Español | 中文) and Frequently Asked Questions (English) are also available.

Apply Online

When you're ready, apply anytime using Customer Connections Online (CCO). CCO allows you to access your application 24 hours a day, 7 days a week. So you‘ll be in the know around the clock.

After you apply, a PG&E representative will contact you within three business days to discuss your project and any materials we need in order to complete your application. At that time your representative will determine if an engineering advance is required for your project.

» Login to Customer Connections Online
» Learn more about Customer Connections Online
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For assistance, you can call the Building & Renovation Service Center, Monday through Friday, from 7am to 6pm at 1-877-743-7782.


Customer Connections Online

Note: To access your PG&E utility account or pay your bill, please visit My Energy.

Apply online to connect or make changes to gas and electric services.

New? Register here or view a video to learn more about Customer Connections Online

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