Find a safe place during outages
 

During a Public Safety Power Shutoff (PSPS) event, PG&E will open Community Resource Centers (CRCs) where community members can access basic resources. PG&E continues to build out contracted CRC locations, including indoor and outdoor sites, which can be quickly opened when needed. Sites were identified in collaboration with counties, tribal governments, and other key stakeholders.

CRCs may provide:

• Charging stations for electronic devices and medical equipment
• Wi-Fi service
• Snacks and bottled water
• Blankets and other items
• Chairs and tables
• Americans with Disabilities Act (ADA)-accessible restrooms
• Cellular coverage
• Customer service staff
• Security personnel
• Hand-washing stations

Indoor centers may provide:

• Air conditioning and/or heating
• Bagged ice
• Privacy screens

When CRCs are closed, you can use the outage map to identify energized areas for power.

Health and safety measures

To keep our customers and communities safe, we continue to update our processes to reflect appropriate COVID-19 health considerations and federal, state and county guidelines. We use the Center for Disease Control (CDC) guidelines, which include:

• Facial coverings and physical distancing are encouraged but not required
• Supplies are given out to visitors so they can “grab and go,” but they are welcome to stay on-site and charge their devices
• In instances of high demand, medical device charging is prioritized
• Surfaces are regularly sanitized
• For the health and safety of the community, we ask customers not to visit a center if they are exhibiting any symptoms of illness