August 2015 Bill Inserts

Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.

Call 811 at least two days before you dig.
Service drops are power lines that bring electricity from the pole to your home or business.

Mind the lines »
Rate

Did you know Pacific Gas and Electric Company (PG&E) provides a range of electric rate plans? Log in or register for My Energy to compare your current rate plan with other options and determine the best one for your needs. In addition to exploring all your options, My Energy allows you to see detailed information about your current usage and to maximize savings with a free energy assessment through the Business Energy Checkup. If you don't have online access you can still find your current rate plan in your monthly energy statement under "Details of Electric Charges," or contact us at the numbers listed on back.

Rate plans
Agricultural Power (AG-1) is for eligible customers who do not elect time-of-use plans. This rate is not available to customers whose meter registers a maximum demand of 200 kilowatt (kW) or more for three consecutive months. Demand is a measurement of your facility's highest electricity use at any 15– or 5–minute interval during a monthly billing cycle. This rate plan is being eliminated in stages. AG-1 customers with at least 12 months of interval data will be required to transition to AG-4 time-of-use in March of each year. Effective November 2014, AG-1 was closed to new customers where a SmartMeter™ is already in place.

Time-of-Use† (TOU) is an electric rate in which the price of electricity varies by time of day. Prices are higher during peak hours on weekday afternoons when demand is higher, typically noon to 6 p.m., May through October. In return, rates are lower than the peak rate at other times. Selecting a time-of-use plan may entail an interval meter upgrade to track energy use, which requires clear access to install. In most cases there is no charge for this upgrade.

Time-of-Use Agricultural Power (AG-4) is a time-of-use rate plan for customers with low to moderate annual operating hours. Customers on rate plans AG-4B or AG-4E with a single motor of at least 35 horsepower (HP) or multiple motors of at least 15 HP may save even more by transitioning to AG-4C. For savings, AG-4C electric use should be minimized during peak and partial peak periods on summer and winter weekdays from 8:30 a.m. to 9:30 p.m.

Large Time-of-Use Agricultural Power (AG-5) is a time-of-use rate plan for customers with higher annual operating hours and demand. Customers on rate classes AG-5B or AG-5E with a single motor of at least 35 HP or multiple motors of at least 15 HP may save even more by transitioning to AG-5C. For savings, AG-5C electric use should be minimized during peak and partial peak periods on summer and winter weekdays from 8:30 a.m. to 9:30 p.m.

Add-on rate plans
Peak Day Pricing combines a time-of-use rate with Peak Day Pricing Event Day surcharges. Participants in this program are incentivized to reduce electric use on 9 to 15 “Event Days” annually when demand is highest. A higher rate is charged during peak times on event days. In return, between May 1 and October 31, customers receive credits for electricity use. Bill protection is provided the first year so you can participate without risk. Bundled-service agricultural customers with a demand greater than or equal to 200 kW for three consecutive months have started transitioning automatically to Peak Day Pricing. Other eligibility criteria and exclusions apply. Learn more about Peak Day Pricing.

Net Energy Metering (NEM, NEMV, NEMFC) offers pricing plans for customers who operate a qualified generating facility, such as solar, wind or fuel cell, with a maximum total capacity of 1,000 kW or less. These rates are available for customers who generate energy that offsets all or part of their electric use when connected to the PG&E grid. A NEMV generator may offset the electric load of other eligible accounts sharing the same service delivery point. Customers on NEM or NEMFC may be eligible to aggregate load on their account from multiple meters located on contiguous or adjacent property owned, rented or leased by the same customer. Eligible customers may also interconnect more than one generator behind a single meter, each subject to different rate treatment. Learn more about Net Energy Metering services.

Renewable Market Adjusting Tariff (E-ReMAT) is available to wholesale renewable generators up to 3.0 megawatts (AC). Learn more about Renewable FIT programs.

Programs to save money
California Alternate Rates for Energy (CARE) provides agricultural customers a monthly discount on energy bills for qualifying housing facilities. Learn more about CARE.

Demand Bidding Program (E-DBP) offers incentives to customers on a time-of-use plan for reducing their energy consumption when requested by PG&E. Customers on rate plans AG-R and AG-V are not eligible for E-DBP.

Base Interruptible Program (E-BIP) offers incentives to customers on a time-of-use plan for reducing their energy consumption down to or below a pre-selected Firm Service Level when requested by PG&E. AG-R and AG-V customers are not eligible for E-BIP.

Capacity Bidding Program (E-CBP) offers incentives to commercial, industrial or agricultural customers for nominating load-reduction capacity and reducing their energy consumption by that amount when requested by PG&E.

Learn more about Demand Response programs »

Note: For Direct Access (DA) and Community Choice Aggregation (CCA) customers, PG&E delivers electricity to your business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate plans or features listed in this notice. For more information, call the numbers below or call your DA or CCA provider.

†Daylight saving time will begin March 8, 2015, and end November 1, 2015. To adjust for this, from March 8 to April 4, 2015, and from October 25 to October 31, 2015, your time-of-use periods will begin and end one hour later.

Tools Tips

PG&E is responsible for maintaining the system that delivers natural gas, up to and including the gas meter.

Customers are responsible for the maintenance of customer-owned piping on their property. Customer (or customer-owned gas lines) refer to any and all above ground and buried pipelines running from the customer's gas meter to their house or business. Customer-owned gas lines includes pipelines leading into a building or home to any gas-fired equipment or appliance.

Typically, PG&E does not maintain or inspect customer- owned gas lines, so we've included some safety and maintenance information for you on the reverse side of this flyer. To speak with one of our gas safety specialists, please call PG&E at 1-888-743-7431.

Maintain and inspect
Maintenance is important to prevent pipeline leakage and corrosion. We recommend that you periodically inspect your gas lines for leaks and metallic lines for corrosion. A licensed plumber or contractor can help you locate, inspect and repair pipelines on your property. Pipelines should be repaired immediately if corrosion or any other unsafe condition is discovered.

Prevent damage—dig safely!
Damage from digging is a common cause of pipeline accidents. Whether you are putting up a fence or planting a garden, call 811 at least two business days before starting any digging project. Contractors are required by state law to call 811.

This FREE service notifies PG&E and other utilities of your planned work. Utility companies will locate and mark the approximate location of their underground lines.

Digging still poses a risk to customer-owned gas lines since these lines cannot be located by calling 811. A licensed contractor or plumber can help you locate these lines. Remember to keep a record for future work.

Visit us for more information about natural gas pipeline safety.

Gas safety

Whether planting a tree, installing a fence or simply digging in your yard, you are working around electric power lines and natural gas pipelines.

Hitting an underground utility while digging can be dangerous and can result in loss of power or potential gas leaks. Keep you and your neighbors safe. Call (or confirm that your contractor has called) 811 at least two working days before digging.

Plan a safe digging project
1. Call before you dig—California law requires contractors to practice safe excavation by calling two working days before digging projects.

2. Use hand-held digging tools when digging within 24 inches of any underground lines.

3. Leave markers in place until you have finished digging—PG&E and other utilities will use colored utility flags, stakes or paint marks to mark underground lines.

4. Backfill and compact the soil after you are done with your project.

Immediately call 911 and notify PG&E at 1-800-743-5000 if you dent, scrape or damage in any way a gas or electric line while digging so we can inspect and repair the line.

Spot a natural gas leak
You play a critical role in safety and should report any signs of a gas leak. Your awareness and actions can increase the safety of your home and community. Together, we can make gas safety a priority every day.

Smell: We add a distinctive, sulfur-like “rotten egg” odor, so you can detect even small amounts of natural gas.
Sound: Pay attention to hissing, whistling or roaring sounds coming from underground or from a gas appliance.
Sight: Be aware of dirt spraying into the air, continual bubbling in a pond or creek and dead or dying vegetation in an otherwise moist area.

Respond if there is a gas leak
If you suspect a gas leak, alert others and leave the area immediately for a safe, upwind location. Then call 911 to notify local police and fire, and contact PG&E at 1-800-743-5000.
Do not use anything that could be a source of ignition until you are a safe distance away. Devices that might create a spark include vehicles, cell phones, matches, electric switches, doorbells and garage door openers.

Know what's below—Prevent digging into underground pipelines
Damage from digging is a common cause of pipeline accidents. PG&E is committed to reducing accidental dig-ins to our underground gas and electric lines.
When you call 811, this FREE program notifies local utility companies to mark the location of underground lines. PG&E will locate and mark the horizontal location of underground facilities by painting stripes on surface streets and sidewalks or placing colored flags in landscaped areas so you can dig safely.

Utility markings
Learn what's in your yard when you call 811 before you dig.

Utility markings

Safety is at the heart of everything we do

Safety is our highest priority. We operate, monitor and maintain natural gas distribution and transmission pipelines across California.
Underground pipelines are the safest way to transport natural gas. Our larger transmission pipelines carry gas from one part of the state to another and connect to our distribution system. These smaller lines deliver natural gas for heating and cooking to your home and business.
We monitor our gas pipeline system 24 hours a day, 7 days a week. We maintain a comprehensive safety and monitoring program and regularly inspect all our pipelines for possible leaks or other signs of damage to ensure natural gas safety.
Learn about the projects (make live pge.com/seeourprogress) PG&E is undertaking as part of our commitment to provide safe, reliable and affordable natural gas service for our customers.
Start saving today with these energy-saving tips.

With summer time-of-use rates, which are in effect from May through October, there is a peak period from noon to 6 p.m., Monday through Friday, when rates are higher. Because many agriculture businesses use more energy during the summer, PG&E is providing these simple energy-saving tips to help your business save money this summer.

Log in to understand your business's energy use and see how these and other tips can help reduce your electric bill this summer.

Learn more about rebates and incentives to save water and energy in severe drought conditions.
Tips and Tools

Start saving today with these energy-saving tips.
With summer time-of-use rates, which are in effect from May through October, there is a peak period from noon to 6:00 p.m., Monday through Friday, when rates are higher. Because many businesses use more energy during the summer, PG&E is providing these simple energy-saving tips across a range of categories to help get your business on the road to saving money.

Use less, save more.
Follow the road to savings on summer time-of-use rates.

Log in to pge.com/myenergytips to understand your business’s energy use and see how these and other tips can help reduce your electric bill this summer.

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