Customer Connections Online

Your Quick Connection To Gas and Electric Service

Custmer Connection OnlinePG&E wants to help make your building and renovation projects a success from step one. That’s why we’ve developed Customer Connections Online (CCO)—the fast, easy way to apply for gas and electric service and track your projects online.

With CCO you can submit, track and manage:

  • Temporary Construction Power Requests
  • New Gas and Electric Service Applications (Residential/Commercial/Industrial/Agricultural)
  • Service Relocations/Rearrangements
  • Streetlight Service Applications

Access your application 24 hours a day, 7 days a week.
So you‘ll be in the know around the clock.

Whether you’re renovating a single-family home or building a hundred new townhomes, CCO is designed to meet your needs.

  • Streamlined Application Process including robust help features and step-by-step instructions.
  • Quick Document Upload for required documents such as permits, plans, site maps and more.
  • Multiple Application Tracking to help you manage your workflow across projects.

Customer Connections Online

Note: To access your PG&E utility account or pay your bill, please visit My Energy.

Apply online to connect or make changes to gas and electric services.

New? Register here or view a video to learn more about Customer Connections Online

Want To Know More?

  • Home Energy Checkup
  • Street Lights
  • Exterior Lighting