Download and print one of the following applications:
Sign and mail it to:
Pacific Gas and Electric Company
P. O. Box 7979
San Francisco, CA 94120-7979
Or fax to: (415) 973-6419
You can also have applications mailed to you by calling the CARE program at : 1-866-743-2273 or emailing CAREandFERA@pge.com.
You must recertify for the CARE program every two years (or four years if you are on a fixed income). Three months before your discount expires, you will receive a letter and recertification application from PG&E giving you the opportunity to reapply if you still qualify under the current program guidelines.Recertify using My Energy. Log in, click on the Pay & Manage tab, then click on the account number link and scroll down for the link to the CARE/FERA Program Application.
You can also have an application mailed to you by calling the CARE program at 1-866-743-2273 or emailing CAREandFERA@pge.com.
You can also cancel your enrollment and opt out of future CARE/FERA communications by calling the CARE program at 1-866-743-2273 or emailing CAREandFERA@pge.com.
Read our Frequently Asked Questions for more information.
© Pacific Gas & Electric Company