FERA (Family Electric Rate Assistance)
The FERA program provides a monthly discount on electric bills for income-qualified households of three or more persons.
Application in Vietnamese (PDF, 115 KB)
More Information about FERA
Click here if you are a residential single family customer.
Click here if you are a tenant of a sub-metered residential facility.
Contact Us
For general questions, please contact PG&E's Customer Service Center at 1-800-743-5000.
Program Information in Large Print
Additional Resources
Breathe Easy Solutions™PG&E is dedicated to assisting customers through numerous programs and community outreach projects.
Learn More >>Service Shut off for Non-Pay
Learn more about the many steps we take to work with our customers and our "outreach process before disconnect".If your life or health would be at risk from a shut off of service, see our Vulnerable Customer Program
Third Party Notification
For a friend or relative who could overlook paying his or her PG&E bill because of illness, financial hardship or other issues.
Learn More >>We Connect
A national program that connects families to programs and services that can help them get ahead.
Learn More >>
