FERA Residential Single Family

You can apply for a monthly discount on your electric bill through the Family Electric Rate Assistance (FERA) program if your household meets the program guidelines.

• Enroll using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.

• Or enroll using our easy online form in English, Spanish and Chinese.

Download and print one of the following applications:

• Application in English (PDF, 75 KB)
• Application in Spanish (PDF, 82 KB)
• Application in Chinese (PDF, 347 KB)
• Application in Vietnamese (PDF, 115 KB)

Sign and mail it to:

Pacific Gas and Electric Company
FERA Program
P. O. Box 7979
San Francisco, CA 94120-7979

Or fax to: 1-415-973-6419

You can also have applications mailed to you by calling 1-800-743-5000 or emailing CAREandFERA@pge.com.

You must recertify for the FERA program every two years. Three months before your discount expires, you will receive a letter and recertification application from PG&E giving you the opportunity to reapply if you still qualify under the current program guidelines.

• Recertify using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
• Or recertify using our easy online form in English, Spanish and Chinese.

You can request a re-certification application to be mailed to you by calling the FERA program at 1-800-743-5000 or emailing CAREandFERA@pge.com.

• Cancel enrollment using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
• Or cancel by using our easy online form in English.

Form available in English only

You can also cancel enrollment by calling the FERA program at 1-800-743-5000 or emailing CAREandFERA@pge.com.

Read our Frequently Asked Questions for more information, or Contact Us.