REACH Criteria and Guidelines
- Customer must have a residential account with PG&E in the name of an adult living in the household
- Customer must demonstrate an uncontrollable or unplanned change in their ability to pay their PG&E bill
- Customer must not live in subsidized housing (Exceptions: Seniors, permanently disabled or terminally ill)
- Customer must not have received REACH assistance within the past 18months
- Customer income must not exceed the REACH income guidelines, which are currently 200% percent above the federal poverty guidelines
| Number of Persons in Household | Total Combined Annual Income |
|---|---|
| 1 or 2 | $30,500 |
| 3 | $35,800 |
| 4 | $43,200 |
| 5 | $50,600 |
| 6 | $58,000 |
| Each Additional | $ 7,400 |
***All guidelines are established by The Salvation Army and approved by PG&E***
