Track energy use online
See your energy use by month, by day, by the hour.
Understand your electric charges
Learn how your energy usage habits impact your bill.
Understand your energy use
Find out which of your appliances use the most energy.
Energy Alerts
Get notified by email, text message or phone when your electric use is moving toward a higher-cost tier.
Getting Your SmartMeter Device
The three stages of SmartMeter™ technology:
Stage 1: Pre-Installation
PG&E will send you a letter to let you know when the meter(s) at your home or business are scheduled for the upgrade. Here's all you need to do:
- Please provide clear and safe access to the meter
- Keep dogs inside or safely away from the meter
- Unplug sensitive equipment such as computers and televisions
Stage2: Installation
On installation day, PG&E or our authorized representative, Wellington Energy, will upgrade your gas and electric meters. Our PG& trucks are clearly identified, and below you can see what our Wellington installers look like.
- We will knock on your door before the work begins. If no one is present we will leave a note on your door after installation is complete.
- Your meter upgrade will take place during daylight hours (Monday through Saturday).
- Installation of the equipment is simple and quick, and does not require an interruption to your PG&E gas service.
- Your PG&E residential electric service may be interrupted for approximately five minutes, so please unplug any sensitive equipment such as computers and televisions prior to the installation. You may need to reset digital clocks on your appliances and equipment. We apologize for any inconvenience this may cause.
Important note: Please call us at 1-866-743-0263 if you operate life support or other sensitive medical equipment in your home that PG&E may be unaware of.
How to read your SmartMeter™ device.
Learn how the SmartMeter™ system works
Our authorized representative, Wellington Energy
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Step 3: See Your Power
Once your SmartMeter™ is installed it will connect to the SmartMeter™ network in about 60-90 days. The SmartMeter™ system allows you to view your hourly electric and daily gas energy usage data. So now you can easily find out exactly how much energy you are using over the course of the day, week, or month-valuable information you can use to make smarter energy choices. Just go to My Energy any time to get a detailed picture of your usage.
Installation Progress
SmartMeter™ gas and electric meters installed as of 07/31/2012
PG&E joins many other leading utility companies in upgrading customers' traditional meters to SmartMeter™ technology, for a smarter, more efficient power grid.
See the deployment progress map
Save Energy & Money
How it Works
SmartMeter™ technology will enable new programs that help California energy customers use less energy and save money.
Learn how the SmartMeter™ System Works
SmartMeter™ & Smart Grid
Independent Safety Review
- "There is no evidence that additional standards are needed to protect the public from smart meters."
CCST is a nonpartisan and not-for-profit corporation
Source: CCST report on Health Impact of Smart Meters
