PG&E is using qualified third-party ZigBee laboratories for its validation testing. PG&E has enabled third-party ZigBee laboratories to validate that a device can successfully connect ("join") with PG&E's SmartMeter™ in order to provide device users with near real-time energy use. PG&E supports issues relating to device connectivity to the meter; however, PG&E does not validate or provide support for other device functionality. Customers must troubleshoot any functionality issues with the device vendor directly.
Please submit your completed CA IOUs Submission Form, Application & Agreement (PDF, 426 KB) which includes the Device Submission Form, Application and Agreement, to National Technical Systems (NTS) at PGEHan@NTS.com. Your submission will initiate participation the Device Validation process. Upon receipt, the qualified third-party ZigBee laboratory, National Technical Systems, will review the application on a first-come, first-served basis. For further information on the Device Validation Process, please visit National Technical Systems' third-party website. (NOTE: This will open a new window with a non-PG&E website.)
If the application meets all criteria outlined in the guide, National Technical Systems will provide instructions to the device vendor for shipping devices to its testing facilities. Once testing is complete, National Technical Systems will notify device vendors of device validation status (pass/fail).
National Technical Systems hosts a list of validated devices on behalf of PG&E. (NOTE: This will open a new window with a non-PG&E website.) The list of validated devices is not comprehensive; other devices may be compatible on PG&E's network, and customers can attempt to register any ZigBee SEP1.0 or 1.1 device with their SmartMeter™. However, PG&E cannot provide any guarantee that devices not included on PG&E's list of validated devices are compatible. For more information, view our Frequently Asked Questions.
PG&E SmartMeter™ devices are manufactured by GE and Landis+Gyr with an SSN SmartMeter™ NIC (Network Interface Card) installed. Each device will be tested against all combinations of meter hardware/firmware listed below. To be validated, a device must pass testing with all meters.
Please note that these combinations may change as PG&E makes upgrades to its systems. Current firmware is 2.10.8.
|Meter Hardware||NIC Hardware/Configuration|
|Vendor||Form||Model||NIC 210||NIC 310||NIC 210 NEMs||NIC 310 NEMs|
|12S||I210+ N DS||1||1||1|
Meter list as of November 2013
Only the version of device firmware that has been successfully tested is considered a validated device. PG&E will publish the device firmware version on its website.