Family Electric Rate Assistance (FERA)

The FERA program provides a monthly discount on electric bills for income-qualified households of three or more persons.

Enroll in English

Enroll in Spanish

Enroll in Chinese

Application in Vietnamese (PDF, 115 KB)

More Information about FERA


Contact Us

  • Contact Us

    For general questions, please contact PG&E's Customer Service Center at 1-800-743-5000.

Additional Resources

  • Breathe Easy

    Breathe Easy Solutions™

    PG&E is dedicated to assisting customers through numerous programs and community outreach projects.
    Learn More >>

    Service Shut off for Non-Pay
    Learn more about the many steps we take to work with our customers and our "outreach process before disconnect".

    If your life or health would be at risk from a shut off of service, see our Vulnerable Customer Program

    Third Party Notification
    For a friend or relative who could overlook paying his or her PG&E bill because of illness, financial hardship or other issues.
    Learn More >>

    We Connect
    A national program that connects families to programs and services that can help them get ahead.
    Learn More >>

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