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Overview
Hourly Flex Pricing is a pilot that offers a way to lower energy costs while promoting cleaner energy and a more reliable grid.
With Hourly Flex Pricing, electricity prices are the same or lower than comparable rate plans for most of the year. However, during certain times, prices are likely to be higher due to demand on the grid. Prices vary by hour and are set the day before, so you can plan ahead:
- By checking prices in advance, you can save money by shifting energy use to times when it’s more plentiful and cheaper.
- Automation technology can streamline your operations to help you save even more.
Hourly Flex Pricing is risk-free. Billing is based on your current rate plan and you will receive a credit for the difference if you would have paid less on Hourly Flex Pricing.
Pilot details
- This pilot runs from November 1, 2024, to December 31, 2027, and is available to qualifying agricultural, business and residential customers.
- Electricity prices vary by hour. They are forecast seven days in advance and are set one day in advance.*
- Try Hourly Flex Pricing risk-free. Billing is based on your current rate plan. You receive a credit after each 12 months if you would have paid less on Hourly Flex Pricing compared to your current rate plan.
- We encourage customers to stay on for the duration of the pilot. This will help us assess the benefits for customers and grid reliability. However, you can end your participation if it doesn’t work for you.
* Agricultural customers have the opportunity to lock in advance prices.
Eligibility and enrollment
PG&E Hourly Flex Pricing pilot
Hourly Flex Pricing is open to agricultural customers. Agricultural customers that can shift the timing of their electricity usage, such as with irrigation pumping, EV charging, or crop processing, could benefit from this pilot. Participating customers can receive financial incentives to offset installation costs of automation equipment and may save money on their electricity bills.
Eligibility
- Agricultural customers must be on or switch to one of the following rate plans:
- Ag <35 kW Low Use (AG-A1)
- Ag <35 kW High Use (AG-A2)
- Ag 35+ kW Medium Use (AG-B)
- Ag 35+ kW High Use (AG-C)
- Agricultural customers can be enrolled in Peak Day Pricing or Emergency Load Reduction Program Subgroup A1 and A3.
- Net Energy Metering customers are eligible for Hourly Flex Pricing, but cannot enroll at this time.
- If you are a Community Choice Aggregation (CCA) customer, your CCA must participate in the pilot for you to enroll. Participating CCAs:
Note: Other exclusions may apply. See “Frequently asked questions” below.
Incentives
The reimbursement level is $160/kW of enrolled customer controllable load (approximately $120/HP for pumps), capped at 100% of their costs.
Agricultural incentives application coming soon.
How to enroll
Agricultural customers can learn more about enrollment by contacting our authorized implementer, Polaris Energy Services, or enroll directly with PG&E:
PG&E Hourly Flex Pricing application for agricultural customers.
Additional details
Agricultural customers can lock in energy prices by scheduling their usage one to seven days in advance.
Hourly Flex Pricing is open to small and large business customers.
Eligibility
- Businesses must be on or switch to one of the following rate plans:
- Business Low Use Alternative (B6)
- Business Medium Use (B10)
- Business Medium-High Use (B19)
- Business High Use (B20)
- Business customers can be enrolled in Peak Day Pricing or Emergency Load Reduction Program Subgroup A1 and A3.
- Net Energy Metering customers are eligible for Hourly Flex Pricing, but cannot enroll at this time.
- If you are a Community Choice Aggregation (CCA) customer, your CCA must participate in the pilot for you to enroll. Participating CCAs:
- Ava Community Energy
- San José Clean Energy
- Valley Clean Energy (VCE)
Note: Other exclusions may apply. See “Frequently asked questions” below.
How to enroll
PG&E Hourly Flex Pricing application for business customers.
Note: Business EV customers are eligible for Hourly Flex Pricing through the Vehicle-to-Everything Pilots.
Eligibility
- Residential customers must be on or switch to one of the following rate plans:
- If you are a Community Choice Aggregation (CCA) customer, your CCA must participate in the pilot for you to enroll. Participating CCAs:
- Ava Community Energy
- San José Clean Energy
- Valley Clean Energy (VCE)
- Residential customers can be enrolled in SmartRate and/or Power Saver rewards.
- Net Energy Metering customers are eligible for Hourly Flex Pricing, but cannot enroll at this time.
Note: Other exclusions may apply. See "Frequently asked questions" below.
How to enroll
PG&E Hourly Flex Pricing application for residential customers.
Hourly prices
View hourly prices for today and the coming week, as well as historical prices. Final prices are set one day in advance. Prices are updated by 4 p.m. daily. On Flex Alert Days, prices are updated again by 6 p.m.
Automation Service Providers
Interested Automation Service Providers can apply to participate in Hourly Flex Pricing. Contact us at HourlyFlexPricingSupport@pge.com for more information.
Automation Service Providers serving agricultural customers:
Automation Service Providers can participate in the pilot and assist customers with their energy management. Automation Service Providers can help customers apply for one-time incentives to reimburse costs for automation technology needed to manage energy use during the pilot. The reimbursement level is $160/kW of customer controllable load (approximately $120/HP for pumps), capped at 100% of their costs. Automation Service Providers are not directly eligible for financial incentives.
Automation Service Providers serving business and residential customers:
Next Steps for Automation Service Providers interested in participating in Hourly Flex Pricing:
- PG&E is finalizing the standard Contract and Terms & Conditions for Automation Service Providers (ASPs) interested in earning incentives for their participation in the HFP Pilot for business and residential customers. Documents are expected to be finalized in late November.
- PG&E will publish a comprehensive Hourly Flex Pricing Pilot Handbook for ASPs that includes operational details, instructions, and resources to support their participation in the pilot.
- Technical Specification for using PG&E's API to retrieve dynamic prices will be published. Estimated timeline for publication is December 1, 2024.
- Please direct any questions to HourlyFlexPricingSupport@pge.com.
Frequently asked questions
If you are enrolled in the Hourly Flex Pricing pilot, prices vary by hour. Trending prices are published seven days in advance. Final prices are set at 4 p.m. a day in advance. Monitor prices for the upcoming week and shift your energy usage to cheaper hours to save.
This rate includes a dynamic hourly price for Generation and Distribution. Transmission prices will match your existing rate plan
This rate includes a subscription that is based on your energy use for the same day and hour last year. If you use more energy than your subscription quantity for an hour, the additional energy use will be charged at the dynamic price. If you use less energy than your subscription quantity for an hour, you will be credited the difference at the dynamic hourly price.
Agricultural customers can also transact on energy prices up to seven days in advance. This allows for scheduling of energy use that locks in the energy price seen at the time of scheduling.
Prices will vary based on market conditions, which will affect the price to supply electricity (generation prices) and the price to distribute electricity (distribution prices). Generally, prices are higher during the summer months (June through September) and lower during other times of the year.
Prices are likely to be higher on extreme weather days or when grid conditions impact overall electricity demand. Through this pilot, you can check price trends a week ahead and plan to use energy when prices are lower to save. Also, your participation in this pilot is risk-free. See “How is Hourly Flex Pricing risk-free?” below.
Working with automation service providers who can send direct price signals to your devices will help you manage your energy use based on hourly prices.
Technologies are also available to help you minimize energy use during the most expensive times of day. Examples include:
- Smart thermostats to help you manage your HVAC
- Electric vehicle charging technology for homes and businesses
- Irrigation pumping automation equipment for agricultural use
- Energy management systems that help schedule manufacturing operations
Automation Service Providers (ASPs) provide automation technology and integration to manage and optimize equipment usage in response to changes in energy prices.
Hourly Flex Pricing Automation Service Providers for agricultural customers:
We are currently accepting applications for additional Automation Service Providers. We will update this webpage as more Automation Service Providers come onboard.
When demand for electricity increases dramatically, it can put a strain on the state’s electric grid. When you avoid using electricity during hours of peak demand, you help prevent supply-and-demand issues that can lead to rotating outages. Lower demand also helps ensure that cleaner forms of energy are being supplied by minimizing the need for fossil-fuel plants.
You will receive email notification from PG&E indicating the date your account will become active on the pilot.
Activation on the pilot coincides with the start of your regular PG&E billing cycle. Applications received and approved approximately 10 or more days before the start of your next billing cycle typically will become active on your next billing cycle. If less than 10 days, then activation typically will occur on your following billing cycle.
Customers installing automation equipment or working with an Automation Service Provider may want to consider timing their application so that activation on the pilot is aligned with their ability to respond to the pilot’s hourly energy prices.
We encourage customers to stay on for the duration of the pilot. This will help us assess the benefits of these rate plans for customers and grid reliability. Participation is risk-free, so you will not pay more on Hourly Flex Pricing than you would have on your current rate plan. However, you can end your participation if it doesn’t work for you.
Agricultural customers that receive automation technology incentives must participate in the Agricultural Hourly Flex Pricing pilot until December 31, 2027. If customers unenroll from the pilot prior to December 31, 2027, they must repay a pro-rated portion of incentives received.
The Hourly Flex Pricing rate plan pilot ends in December 2027. Customers will not need to make any changes at the end of the pilot. They will remain on their current rate plan.
You will not pay more on Hourly Flex Pricing than you would have on your current rate plan.
While on the pilot program:
- You continue to receive and pay your regular monthly PG&E energy statement, with energy charges based on your current rate plan.
- You will also receive a monthly supplemental Hourly Flex Pricing statement that tracks your performance while on the pilot program
- After 12 months, if you performed better in total on Hourly Flex Pricing than on your current rate plan, you will receive a credit for the difference.
Dual participation in Hourly Flex Pricing and the following Demand Response programs is allowed:
- Smart Rate
- Peak Day Pricing
- Emergency Load Reduction Pilot Subgroup A1, A3, and A6.
Dual participation in Hourly Flex Pricing and the following programs is prohibited:
- Base Interruptible Program, Capacity Bidding Program, Demand Response Automation Mechanism Demand Response Resource Adequacy Contracts, Demand Side Grid Support
- Flex Market Pilot
- Emergency Load Reduction Program Subgroup A2, A4 and A5, Subgroup B
- Optional Binding Mandatory Curtailment, Scheduled Load Reduction Program
- Any supply-side Demand Response programs or event-based load-modifying programs, regardless of the Load Serving Entity
- PG&E bundled Customers cannot be enrolled in Green Saver, Local Green Saver, Regional Renewable Choice, or Solar Choice programs.
CCA customers can enroll if their CCA has elected to participate in the pilot. Contact your CCA for any of their specific eligibility rules.
Customers that install new automation equipment to aid in controlling agricultural electrical loads in response to dynamic hourly pricing may be eligible for incentives up to $160/kW of controlled load (approximately $120/HP for pumps) per Project.
What expenses are eligible for agricultural incentives?
Eligible costs for incentives can include costs for hardware, installation, software license fees, and service fees, when they aid in controlling electrical loads in response to dynamic hourly prices.
What are the agricultural incentives general eligibility requirements?
Customers must be eligible for the Hourly Flex Pricing Agricultural Pilot, have a PG&E interval meter installed at the location where the automation equipment is installed, submit an incentive application within 90 days of project/technology purchase or installation, and commit to participating in the Agricultural Hourly Flex Pricing pilot until December 31, 2027. If customers unenroll from the pilot prior to December 31, 2027, they must repay a pro-rated portion of incentives received. Customers can apply for more than one incentive on different projects as long as they satisfy all incentive rules.
How can I estimate the amount of my agricultural technology incentive?
There is an incentive cap of $160/kW of controlled load (approximately $120/HP for pumps), up to 100% of eligible project costs. There is no incentive cap per customer. The determination of controlled kW loads receiving new automation technology installations must be supported with incentive application documentation. PG&E’s implementer, Polaris Energy Services, can assist customers in estimating eligible incentives.
What is needed for the agricultural incentive application?
Agricultural incentive applications must attach documentation including invoices with eligible project costs, kW load determinations, photos of controlled equipment and installed automation technology.
The incentive application can only be completed after the Hourly Flex Pricing participation application is completed. PG&E’s implementer, Polaris Energy Services, can assist customers in completing incentive applications.
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©2024 Pacific Gas and Electric Company
©2024 Pacific Gas and Electric Company