Customer Connections Online

Welcome to Customer Connections Online!

The purpose of this page is to introduce you to the features of Customer Connections Online PG&E's Application for Service system. These three videos will guide you through the system's various features and functions:

Take a Tour Click here to see video
Take a tour of key features including navigation, enhanced help and application submission basics. This video is great for both new and existing customers.

Additional Features Click here to see video
Easily manage your applications, contacts and profile and submit real-time feedback to PG&E. This video shows you how.

More on Applications and Contacts Click here to see video
Learn how to manage multiple applications and contacts. This video is best for customers who are managing more than one application and multiple contacts.

For assistance please call the Building & Renovation Service Center, Monday through Friday, from 7am to 6pm at 1-877-743-7782.

Customer Connections Online

Apply online to connect or make changes to gas and electric services.

New? Register here or view a video to learn more about Customer Connections Online.

  • Carbon Calculator
  • Benchmark Your Building
  • View outages in your area