Customer Choice

Learn about choices for buying electricity or natural gas from energy providers other than PG&E.

Electricity—Direct Access

Get the facts on purchasing electricity and additional energy services from a competitive energy service provider, other than PG&E. Electricity is delivered using PG&E’s transmission and distribution systems.

Gas—Core Gas Aggregation

Find out how core customers—residential and small commercial customers—can purchase gas directly from competitive suppliers, other than PG&E. Gas transportation is provided by PG&E.

Municipal Departing Load

Learn about charges and exemptions that may apply if you change your electric service from PG&E to a publicly owned utility, such as a municipal utility district or irrigation district.

Customer Generation Departing Load

Find out about departing load charges and any exemptions that may apply if you decide to become a Rule 21 Retail Generator and generate your own electricity.