CPUC Releases Final Decision on PG&E's Opt-Out Proposal

Following the Final Decision from the California Public Utilities Commission (CPUC) on February 1, 2012, residential electric and gas customers can now choose either a new SmartMeter™ or a traditional analog meter.

Learn more about the SmartMeter™ Opt-Out Program.

• CPUC's Proposed Decision (PDF, 292 KB)

CPUC Releases Independent Report on SmartMeter™ Technology

The California Public Utilities Commission released on September 2, 2010, the findings of its independent, third-party assessment of PG&E’s SmartMeter™ program. Please follow the links below for more information on the report:

• Structure Group Report Executive Summary (PDF, 1 MB)
• Structure Group Report (PDF, 16.4 MB)
• Structure's Presentation to the CPUC (PDF, 3 MB)

Read the PG&E press release about the results of the independent evaluation confirming the accuracy of the SmartMeter™ meters.

California Senate Appearance on April 26, 2010

In comments to a California State Senate panel on April 26, 2010, PG&E Senior Vice President and Chief Customer Officer Helen Burt outlined findings of the company's review of its SmartMeter™ technology and assured customers the technology is performing up to industry standards.

Read the complete text of her prepared remarks.