While you may receive email today from PG&E using an email address from one of the providers below, you may have trouble receiving emails from the My Account website. The My Account website requires STARTTLS. The email providers below do not use STARTTLS:
IMPORTANT
Pge.com is supported on most major operating systems, browsers and email providers. However, there are some exceptions.
- Supported browsers
- Unsupported browsers
- Unsupported email domains
How does PG&E decide which browser to support?
PG&E makes its decision based on:
- The number of customers using a specific browser.
- The cost to test and fix defects for each browser.
Note: Browsers that are unsupported are typically used by less than 5% of our customers.
For the best experience, we recommend using the following operating systems and browser versions.
Older versions may prevent you from accessing your account information, and some site features may not function as expected.
The following browsers are below our threshold for support. Some functionality may still work.
- Mozilla Firefox
- Microsoft Internet Explorer
- Brave
- Opera
- UC Browser
Note: All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
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Careers
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Corporate Sustainability Report
Discover PG&E's efforts to create a better California and a better planet for all.
The General Rate Case (GRC)
Every three years, PG&E submits a request for funding to the California Public Utilities Commission called a General Rate Case.