IMPORTANT

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Severe weather safety

Find important information on storms and heat waves, and how PG&E can help

emergency alert  If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. 

emergency alert  If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-800-743-5000.

Heat safety

 

Your life can be at risk if you stay in extreme heat for too long. Visiting a cooling center is one way to stay out of the heat.

 

Cooling centers

A cooling center is a place where you and your family can go to cool off during hot summer days. Cooling centers are open to everyone.

 

Cooling center locations include:

  • Government-run senior centers
  • Community centers
  • Parks and recreation sites
  • Public buildings, such as libraries

 

Resources to find a cooling center near you

  • Check with your local city or county for a comprehensive list of cooling centers.
  • Visit Cal OES Cooling Centers for cooling center locations.
  • Call the PG&E cooling center locator: 1-877-474-3266

 

Transportation to and from a cooling center is available. Call 211 or text 211-211, 24 hours a day. It’s free to call for California residents.

Prevent heat-related emergencies

Contact the State hotline for heat events at 1-877-435-7021. Follow these guidelines to stay safe during warm weather:

  • Plan ahead and check the weather forecast.
  • Stay hydrated.
  • Go to a cool place like a mall or library.

Learn what extreme heat is and how you can protect yourself

 

When the heat is here, it means lots of fun in the sun! Nevertheless, the weather can get extremely hot and quickly go from fun to dangerous. Extreme heat can be life-threatening. 

More heat safety information

Staying Cool and Safe

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How outages occur in hot weather

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More safety resources

More about outages

View and report outages through an interactive map.

Community Wildfire Safety Program

PG&E is continuing to evolve to strengthen and improve our electric system for the safety of our customers and communities.

Update your contact information

To make sure you can get a message if a coming outage could impact your home or business, it is important we have your current contact information.