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Customer service

Solutions to commonly encountered issues

Scams

Be aware of utility scams. Protect your home or business.

Learn about utility scams

Claims

Understand PG&E's claims policies and processes.

Visit claims

Language and assistive services

Find service resources:

In languages other than English
For customers who are deaf, hard-of-hearing, visually impaired or have a speech disability

Visit language and assistive services

Contact us

Find answers to common questions and get support.

Contact us

More service needs

Service requests

Set up PG&E services and schedule service appointments online.

Visit service requests

Manage your account

Find and perform account and billing tasks.

Manage your account

Billing and assistance

Get help paying your PG&E bill.

Visit billing and assistance