IMPORTANT

Your new pge.com account is almost here! We’re adding easier password resets, improved security and more. Make sure we have your current phone number and email address so you don’t get locked out. Don't get locked out!

Customer service

Solutions to commonly encountered issues

Scams

Be aware of utility scams. Protect your home or business.

Claims

Understand PG&E's claims policies and processes.

Language and assistive services

Find service resources:

  • In languages other than English
  • For customers who are deaf, hard-of-hearing, visually impaired or have a speech disability

Contact us

Find answers to common questions and get support.

More service needs

Service requests

Set up PG&E services and schedule service appointments online.

Manage your account

Find and perform account and billing tasks.

Billing and assistance

Get help paying your PG&E bill.