If you use more electricity than your solar panels produce, you pay for that extra electricity in a True Up bill. For most customers, the True Up bill comes once a year.

• More than 50% of PG&E’s customers buy their electricity from a third party called a CCA.
• If you see another company’s name on your bill, you are buying electricity from them but paying PG&E to transport that electricity to your home.
• PG&E sends one combined bill. 

• If you have chosen to buy gas from another company, their name can be found on the gas portion of your bill.
• PG&E transports the gas to your home and sends one combined bill.

Many things can drive your usage up, from having more guests at home to leaving appliances plugged in when they aren't in use.

Insulate your home to keep the warm or cool air inside and block the outside air from coming in.

If you're on a time-of-use rate plan, use electricity when rates are lowest.

The CARE program offers a monthly discount of 20% or more on your energy bill. 

The FERA program offers an 18% discount on your monthly energy bill.

The ESA program makes free upgrades to your home to help lower your energy usage. 

LIHEAP offers one-time payment or home improvement assistance. 

REACH can provide a payment on behalf of those with a past due balance.

AMP offers debt forgiveness for those who are past due on their PG&E bill.

Medical Baseline increases the amount of energy you can use at our lowest rate.

PG&E offers rebates on select appliances. 

A free, home energy audit and personal energy coach through HomeIntel.

If you are past due on your bill, PG&E will work with you to split your past due balance into smaller pieces. 

Are you past due on your PG&E bill, but expect to pay it in full? PG&E may be able to extend your due date. 

The Budget Billing program provides a more predictable monthly bill. 

Learn about Budget Billing

Find all your bill payment options in one convenient place.