Urgent Alert

Energy data hub

Access, download or share energy usage data

Ways to see and use your data

 

There are many ways to access energy usage data, including historical data or real-time streaming. These programs and tools allow you to share energy usage with third parties for energy management, analysis and support.

 

Data is free of charge. Designate how much or how little is shared. Data may be:

  • Viewed online
  • Shared on an ongoing basis, or
  • Downloaded to a readable file for your use or to send to a third party 

 

Usage data downloading options

 

Access your own usage data or share it with third parties using data-sharing tools and programs. Tools and programs are available to customers and third parties based on account type.

Residential

Residential customers use programs and tools to access their energy usage data. Once you authorize them, they share your data with third parties.

Small or medium-sized business

Small or medium-sized businesses can access their energy usage data through a variety of programs and tools. The programs are designed to share your data with third parties—but only after you grant authorization.

Large commercial or industrial business

Large commercial or industrial businesses can access their energy usage data through a variety of programs and tools. The programs are designed to share your data with third parties, but only after you grant authorization.

Electronic Data Interchange (EDI)

 

What is EDI?

 

EDI is the exchange of business data in a standardized format between business computer systems.

  • It replaces paper-intensive functions with efficient electronic transactions.
  • It also eliminates the need for printing and mailing business information.

 

By using standard formats and languages, the computerized data can be electronically transmitted between two companies and auto-interpreted.

 

The basic steps of EDI

 

The process of sending data via EDI requires a series of steps on the part of the sending and receiving partners (known as Trading Partners).

  • Once the foundation of your EDI message is defined, most of these steps will be either automated or converted into a procedure.

 

EDI connectivity options

 

PG&E uses Value-Added Networks (VANs) for EDI Outbound 810 billing transactions.

  • We can also utilize EDI over the internet connectivity for EDI Outbound and Inbound 814 and 867 transactions to Energy Service Providers.

 

EDI for bundled service customers

 

810 – Billing

 

The 810-transaction set establishes PG&E billing data in an electronic format to its customers. The electronic billing data contains the same information as a traditional paper bill. It is consistent with national standards for EDI.

 

820 – Payment and remittance order

 

The 820-transaction set is used to make a payment and send remittance advices. This transaction set can be an order to a financial institution to make a payment to a payee. It can also be a remittance advice identifying the detail needed to perform cash application to the payee's accounts receivable system.

 

important notice icon Note: PG&E's application requires that the 820 go through a financial institution.

 

997 – Functional Acknowledgment

 

This Draft Standard for Trial Use contains the format and establishes the data contents of the Functional Acknowledgment Transaction Set (997) for use within the context of an EDI environment.

 

The transaction set can be used to define the control structures for a set of acknowledgments to indicate the results of the syntactical analysis of the electronically encoded documents.

The encoded documents are the transaction sets—which are grouped in functional groups—used in defining transactions for business data interchange. This standard does not cover the semantic meaning of the information encoded in the transaction sets.

 

Direct Access transaction sets

 

important notice icon Note: Go to the Direct Access page to learn more about buying electricity from Electric Service Providers.

 

248 – Billing confirmation

 

The 248-transaction set is sent between the Utility and Energy Service Providers (ESPs). It confirms that billing charges and adjustments have posted to the customer's account.

 

810 – Billing

 

The 810-transaction set establishes PG&E billing data in an electronic format to its customers. The electronic billing data contains the same information as a traditional paper bill. It is consistent with national standards for EDI.

 

814 – Direct Access Service Request (DASR)

 

The 814-transaction set—or DASR—is sent between the Utility and Energy Service Providers (ESPs) for purposes such as:


*An ESP that exchanges 814 EDI data with PG&E must also be able to receive 867 EDI. The 867 is used to pass the required 12 months of usage history for the customer to the ESP.

 

820 – Payment and remittance order

 

The 820-transaction set is used to make a payment and send remittance advices. This transaction set can be an order to a financial institution to make a payment to a payee. It can also be a remittance advice identifying the detail needed to perform cash application to the payee's accounts receivable system.

 

important notice icon Note: PG&E's application requires that the 820 go through a financial institution.

 

824 – Billing 810 acknowledgment

 

The 824 acknowledges whether an inbound 810 transaction is accepted into our billing system or has been rejected.

 

867 – Meter usage

 

The 867-transaction set is used to transfer meter usage data.

 

Where the ESP is the MDMA, the 867 will be sent to PG&E as in inbound file. Where PG&E is the MDMA, the 867 will be sent as an outbound file to the ESP.

 

Refer to the implementation checklists below for both the 867 inbound and outbound requirements:

 

997 – Functional Acknowledgement

 

This Draft Standard for Trial Use contains the format and establishes the data contents of the Functional Acknowledgment Transaction Set (997) for use within the context of an Electronic Data Interchange (EDI) environment.

 

The transaction set can be used to define the control structures for a set of acknowledgments to indicate the results of the syntactical analysis of the electronically encoded documents. The encoded documents are the transaction sets, which are grouped in functional groups, used in defining transactions for business data interchange. This standard does not cover the semantic meaning of the information encoded in the transaction sets.

 

Technical requirements

 

important notice icon Note: To implement EDI with PG&E, your company must be EDI approved.

 

For Direct Access and bundled service customers

  • Your company needs the EDI implementation conventions and ANSI ASC X12 compliant EDI translation software. EDI uses a standard electronic format approved by the American National Standards Institute (ANSI) and the Utility Industry Group (UIG). This ensures that electronic data can be exchanged easily and correctly.
  • You must have access to a Value-Added Network (VAN) for EDI 810 invoices and EDI 820 Payment/Remittance Orders. A VAN for EDI 810 invoices and EDI 820 Payment/Remittance Orders is a third-party service provider that permits many different trading partners to communicate through a central clearing house.
  • The EDI 814 and EDI 867 require you to have an internet browser and utilize HTTP PUT and HTTP GET. PG&E will establish a directory and password on our server.

 

Learn more about Direct Access

 

For bundled service customers only

 

You must have access to a Value-Added Network (VAN). A VAN is a third-party service provider that permits many different trading partners to communicate through a central clearing house.

 

Still have questions?

 

For more information, email us at EDISupport@pge.com.

Agricultural

Agricultural customers use programs and tools to access their energy usage data. Once you authorize them, they share your data with third parties.

Building owners and property managers

Building owners or property managers can access energy usage data to find out how much energy their building consumes. In addition, some cities require building owners to benchmark their building's energy performance.

Programs and tools

Find programs and tools for third parties to receive authorized access to usage data.

*Aggregation standards:
100/0: Minimum of 100 residential customers
15/15: Minimum of 15 customers, with no single customer accounting for more than 15% of the total usage
15/20: Minimum of 15 customers, with no single customer accounting for more than 20% of the total usage
5/25: Minimum of 5 industrial customers, with no single customer accounting for more than 25% of the total usage

Anonymization Standard:
100/10: Minimum of 100 customers, with no single customer accounting for more than 10% of the total usage

*View a comprehensive list of data access programs. Download the Data Access Program Summary (PDF).

 

Eligibility requirements for energy efficiency or Smart Grid data-sharing projects

Don’t fall into any of the categories listed above, but are interested in obtaining usage data for your project? PG&E may be interested in participating in mutually beneficial studies or research projects that could inform current or future programs for our customers. Use our email template to send your request.

 

More about data access

Energy usage resources

Explore the several ways to get detailed interval usage information for your electric and gas services.

How we protect your information

We're committed to protecting the privacy of our customers. Learn about our privacy practices.

Energy usage tools

Sign into My Account to view your usage, compare bills or rate plans, take an energy checkup and more.