Cov kev xaiv txog kev them daim ntawv sau nqi hluav taws xob ntawm PG&E
Them hauv online raws li yog ib tug neeg siv uas tau tso npe nkag los sis siv kev nkag siv tib zaug yam tsis tas yuav tsum tso npe nkag hlo li.
Them raws li ib tus neeg siv uas tau tso npe nkag
Cov neeg siv uas tau tso npe nkag muaj cov kev xaiv them nqi nram qab no:
- Them nyiaj los ntawm tus as khauj ceev nyiaj hauv txhab nyiaj. Cov nqi siv kev pab cuam dawb xwb.
- Them nyiaj rau daim npav credit los sis npav txiav nyiaj tawm them nqi. Yuav tau them ib qho nqi xa li ntawm $1.35.*
Nkag siv raws li ib tus neeg siv uas tau tso npe nkag.
Them yam tsis tas yuav tsum tau kev tso npe nkag
Puas yog tias tsis tau teeb tsim tus as khauj hauv online? Siv txoj kev nkag siv tib zaug los them nqi hauv online yam tsis tas tso npe nkag rau koj tus as khauj.
Yuav tau them $1.35 rau tus nqi xa tsis hais koj siv tus as khauj ceev nyiaj hauv txhab nyiaj los sis daim npav credit los sis daim npav txiav nyiaj tawm them nqi los xij.*
Txhawm rau them koj cov nqi hluav taws xob yam siv lus hais raws kev hu xov tooj, hu rau 1-877-704-8470. Npaj koj tus lej as khauj uas muaj 11-tus zauv kom txhij.
Yuav tau them $1.35 rau tus nqi xa thaum koj siv tus as khauj ceev nyiaj los sis daim npav credit los sis daim npav txiav nyiaj tawm them nqi los xij.*
Them raws kev xa ntawv
- Sau koj daim nyiaj tshev uas them nyiaj tau rau PG&E
- Muab nws xa, nrog rau daim tw ntawv kev xa nyiaj ntawm daim ntawv qhia kev them nqi hluav taws xob, mus rau qhov chaw nyob nram qab no:
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
Them raws kev mus ntsib kiag ntawm tus kheej
Them koj cov nqi hluav taws xob yam siv lus hais raws kev mus ntsib kiag ntawm tus kheej nyob rau ntawm ib qho chaw ntawm peb ntau cov chaw them nyiaj hauv zej zos uas tau txais kev tso cai.
Nrhiav lub chaw kev them nyiaj hauv zej zos uas nyob ze koj.
Koj puas muaj ntau tus as khauj ntawm PG&E uas txuas rau ib lub npe tus neeg siv (username)?
Yog muaj li ntawd, koj tuaj yeem them txhua yam tau hauv ib qho kev xa nyiaj yooj yim ib zaug:
- Nkag mus rau hauv koj tus as khauj
- Mus rau ntawm Cov Kev Xaiv Them Nqi
- Xaiv rau Them Ntau Cov Nqi
Puas npaj txhij los them ib pob nqi?
Tsis tas yuav txhawj xeeb txog kev tsis nco qab them nqi ntxiv lawm. Teeb tsim rau cov kev them nqi av tas naus mav yam siv daim npav credit card, daim npav txiav nyiaj tawm them nqi los sis tus as khauj ceev nyiaj hauv txhab nyiaj uas siv tau. Tso tseg tau txhua lub sij hawm. Cov kev them nqi ua ntu zus cia rau koj:
- Los xaiv tias thaum twg koj thiaj li xav kom them koj cov nqi
- Los teeb tsim cov nyiaj uas ntau tshaj plaws ntawm kev them nqi
Cov kev xaiv them nqi:
- Daim npav credit card los sis daim npav txiav nyiaj tawm them nqi ntawm Visa, MasterCard, Discover los sis American Express. Cov kev them nqi ntawm daim npav tseev kom them $1 los sis $1.35 rau tus nqi xa.*
- Tus as khauj hauv tuam txhab ceev nyiaj.Cov kev them nqi los ntawm tus as khauj kev kuaj xyuas los sis kev txuag nyiaj tseg tsis tas yuav tau them ib qho nqi dab tsi li.
Puas muaj lus nug dab tsi?
Kuaj xyuas txoj hau kev los teeb tsim cov kev them nqi ua ntu zus.
Kawm kom paub txog txoj hau kev los hloov koj cov ntaub ntawv qhia paub txog kev them nqi tshiab.
Ib txoj kev npaj them, kuj hu ua ib txoj kev them nqi kho mob, tso cai rau koj lov koj tshuav nyiaj li cas rau hauv cov nyiaj them poob haujlwm me me.
Ib hnub extension, kuj hu ua tus nqi extension, txav mus txog 30 hnub mus txog 30 hnub rau yav tom ntej. Qhov no pub sij hawm ntxiv them qhov nqi koj tshuav nyob rau hauv daim ntawv qhia txog. Koj yuav tsis raug them cov nqi tes los yog paj rau hnub uas ncua sij hawm.
Kawm ntxiv txog kev npaj them nqi thiab hnub tim extensions.
*Vim li cas es kuv thiaj li yuav tsum tau them ib qho nqi xa?
- Koj muaj cov kev xaiv ntawm kev siv koj daim npav credit card los sis daim tshev nyiaj raws tshuab hluav taws xob los tsim cov kev them nqi tau.
- Tus nqi xa raug tsub los ntawm tus kws pab cuam kev them nyiaj ywj pheej.
- Tsab Cai Kev Sau Nqi Ntawm Pawg Nom Tswv Sawv Cev Rau Pej Xeem ntawm Xeev California 746 (AB 746, raug tsa nyob rau xyoo 2005) tsis tso cai rau cov tuam txhab hluav taws xob, suav nrog rau PG&E, los muab cov nqi no tso cia mus rau txhua tus neeg siv hluav taws xob.
- Tsuas yog cov neeg siv hluav taws xob uas xaiv los siv qhov kev pab cuam no nkaus xwb thiaj li yuav raug tsub tus nqi xa.
Tsis xav kom tau them ib qho nqi xa puas yog?
- Nkag siv rau hauv koj tus as khauj yam siv koj lub npe neeg siv (username) thiab tus phav xab vawj (password).
- Tsim txoj kev them nqi tib zaug los sis cov kev them nqi ua ntu zus raws kev teem sij hawm los sis koj tus as khauj kev kuaj xyuas los sis kev txuag nyiaj tseg dawb xwb.
Khoom plig kev them nqi
Faj Seeb: Vim li cas peb thiaj tsis faib ib tug neeg tau txais kev pab los yog tshuav nyiaj li cas.Xa koj cov khoom plig kev them nqi raws peb kauj ruam uas yooj yim:
- Rub thiab luam daim foos Kev Muab Hluav Taws Xob (PDF).
- Xa koj daim foos uas sau tiav thiab qhov kev them nqi rov qab tuaj.
- Thaum lis tiav lawm, tus neeg txais yuav tau txais ib tsab email los sis ib tsab ntawv lees paub tseeb ntawm lawv li khoom plig.
Them qhov khoom plig raws kev xa ntawv
Xa daim ntawm foos Kev Muab Hluav Taws Xob thiab kev them nqi rau:
PG&E
Lus Ceev Tshwj Xeeb: Energy Giving Payment
P.O. Box 997300
Sacramento, CA 95899-7300
Tsis txhob muab nyiaj ntsuab xa raws kev xa ntawv tuaj.Tsim daim nyiaj tshev uas them tau rau PG&E thiab taw qhia tias "Kev Them Nqi Rau Kev Muab Hluav Taws Xob" nyob rau hauv txoj kab ntawm daim ntawv teev lus.
Them khoom plig raws kev mus ntsib kiag ntawm tus kheej
Them koj cov nqi hluav taws xob yam siv lus hais raws kev mus ntsib kiag ntawm tus kheej nyob rau ntawm ib qho chaw ntawm peb ntau cov chaw them nyiaj hauv zej zos uas tau txais kev tso cai.
Tshawb nrhiav ib qho chaw uas nyob ze. Nrhiav ib lub chaw them nqi uas nyob hauv cheeb tsam zej zos.
Kev pab ntau ntxiv rau cov nqi
Tseem tsis tau muaj ib tus as khauj hauv online puas yog?
Tsim ib tug as khauj hauv online los ntawm kev siv:
- Koj tus lej as khauj PG&E thiab koj tus lej xov tooj, los sis
- Plaub tug zauv tom kawg ntawm koj tus lej Kev Ruaj Ntseg Hauv Sim Neej (Social Security number) los sis tus lej ID Them Se (cov neeg siv hluav taws xob ntawm lub chaw lag luam)
Ua kom koj cov kev them nqi hluav taws xob txhua hli xwm yeem tuaj
Nyob rau kev soj qab xyuas kom thoob plaws lub xyoo nrog rau Kev Sau Nqi Raws Cov Nyiaj (Budget Billing).
Puas xav tau kev pab them koj li nqi hluav taws xob?
PG&E muab ntau cov txheej txheem pab cuam txhawb pab fab nyiaj txiag. Peb tuaj yeem nrhiav cov hau kev daws teeb meem tau.