©2024 Pacific Gas and Electric Company
Kev Ceeb Tom Xwm Txheej Kub Ceev
Yuam Kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog tau txais ib qho kev txo nqi.
- Cov Nyiaj Tau Txais Rov Qab. Tshawb nrhiav kom paub txog cov nyiaj tau txais rov qab los ntawm PG&E rau koj lub tsev.
- Cov Kev Tua Hluav Taws Xob. Hais tawm qhia thiab saib cov kev tua hluav taws xob.
- Medical Baseline Allowance. Kawm paub txog kev yuav tso npe thov kev pab tau li cas.
- Cov Hauj Lwm/Cov Txoj Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Yuam Kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog tau txais ib qho kev txo nqi.
- Cov Nyiaj Tau Txais Rov Qab. Tshawb nrhiav kom paub txog cov nyiaj tau txais rov qab los ntawm PG&E rau koj lub tsev.
- Cov Kev Tua Hluav Taws Xob. Hais tawm qhia thiab saib cov kev tua hluav taws xob.
- Medical Baseline Allowance. Kawm paub txog kev yuav tso npe thov kev pab tau li cas.
- Cov Hauj Lwm/Cov Txoj Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Los lawm outages
maintenance outage
Peb tig hwj huam kom muaj kev ruaj ntseg ua hauj lwm rau powerliness, ncej los yog trim ntoo los yog vines nyob ze powerlines.
Kev Tua Hluav Taws Xob Kom Muaj Kev Nyab Xeeb Rau Zej Tsoom Sawv Daws (Public Safety Power Shutoff, PSPS)
Raws li ib lub xeem resort, peb yuav tau kaw tawm hwj huam thaum huab cua loj los tiv thaiv ib wildfire thaum uas yuav muaj siab.
Rotating outage
Thaum tshav kub kub, ntau zog thov rau cov hwjchim yuav muab ib hom rau lub hluav taws xob daim phiaj. Yuav kom cov grid ruaj khov, PG&E tej zaum yuav tau qhia tig hwj huam rau pawg me me ntawm cov neeg muas zaub li 1-2 teev.
Cov kev tua hluav taws xob uas tsis tau npaj tseg
General unplaned outage
Ib qho unplaned outage tej zaum yuav tshwm sim los ntawm kev huam yuaj los yog huab cua, los yog ib tsob ntoo ceg ntoo los tsoo ib powerline tiv thaiv los ntawm Enhanced Powerline kev ruaj ntseg teev (EPSS). EPSS siv nyob rau hauv hluav taws kub-kev hem thawj los tiv thaiv wildfires los xa hwj huam tawm automatically yog hais tias muaj ib qho teeb meem.
outage loj
Ib tug ntau, unplaned outage los ntawm ib cua daj, wildfire, av qeeg txhua los yog loj sib tsoo loj.
Cov lus teb thaum muaj xwm ceev
Ib qho outage thov los ntawm thawj teb xws li tub ceev xwm los yog yooj. Qhov no tej zaum yuav vim muaj wildfire, av qeeg txhua los yog lwm yam kev kub ntxhov rau kev ruaj ntseg teb.
Kwv yees li ntawm restoration lub sij hawm
Peb paub restoring fais fab sai yog ib qho tseem ceeb heev. Thaum cua daj loj los yog thaum twg puas ntau, restoration lub sij hawm nyuab heev rau kwv yees. Muaj ntau yam teeb meem rau peb muaj peev xwm muab ib lub sij hawm restoration:
- Tsis zoo ua hauj lwm rau cov neeg mob
- Sib sib zog nqus daus, dej nyab los yog lwm yam teeb meem
- Ntoo lossis huab cua loj heev
- Ntau puas tsuaj
Peb ua hauj lwm nyob ib ncig ntawm lub moos thiab nqa ntxiv cov chaw muab kev pab los ntawm lwm cov hlauv taws xob los restore koj lub hwj huam zoo thiab sai li sai tau.
- Restoration yog prioritized rau cov neeg muas zaub tseem ceeb heev xws li tsev kho mob, telecommunication chaw thiab dej koog tsev kawm ntawv.
- Cov outages coob yog restored ua ntej kom tau ntau tshaj cov neeg muas zaub restored sai sai.
Cov lus qhia paub uas ntsig txog
Kev Nyab Xeeb
Nyob rau ntawm PG&E, tsis muaj dab tsi yuav tseem ceeb tshaj kev nyab xeeb lawm.
Community Wildfire Safety Program (CWSP)
Tshawb nrhiav kom paub txog tias peb ua rau peb lub lab npauv nyab xeeb dua qub tuaj thiab tso siab tau dua qub tuaj tau li cas.
Kev npaj thiab kev pab txhawb nqa rau thaum muaj kev tua hluav taws xob
Nyob muaj kev npaj txhij rau cov kev tua hluav taws xob thiab kom tau txais kev pab txhawb nqa.
©2024 Pacific Gas and Electric Company