Residential Charging Solutions rebate

The applicant must submit income verification document(s) from Option 1 or Option 2 to confirm eligibility.

• Option 1: Proof of enrollment in a qualified public assistance program

  This document will show proof of enrollment in an approved public assistance program at the time the eligible equipment is purchased. For example, applicant can submit an Award Letter or Notice of Action. The applicant’s name must match the name of the participant enrolled in the eligible public assistance program and the proof of enrollment must be dated within 12 months of the equipment purchase date.

   

  Enrollment in one of these approved programs qualifies the applicant for the rebate: 

  • Bureau of Indian Affairs General Assistance
  • CalFresh/SNAP (food stamps)
  • CalWorks (TANF)/Tribal TANF
  • Drive Clean in the San Joaquin Replace Program¹
  • Head Start Income Eligible (tribal only)
  • PG&E’s Income-Qualified Pre-Owned EV Rebate (Pre-Owned EV Rebate Plus)²
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Medi-Cal (income-qualified Medi-Cal only)³
  • Medi-Cal for Families (Healthy Families A&B)
  • Supplemental Security Income (SSI)
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

  ¹ Applicants may qualify for the rebate by providing their Drive Clean in the San Joaquin Replace Program approval letter that confirms their verified household income is 80% or less of the Area Median Income (AMI) for the applicant’s county.

   

  ² Applicants who were approved for PG&E’s Pre-Owned EV Rebate Plus must provide a screenshot of their online account dashboard displaying their approved application, or a copy of the rebate’s approval email including the approved amount. The applicant’s name and address on the Pre-Owned EV Rebate Plus must match the name and address submitted on the Residential Charging Solutions Rebate application.

   

  ³ Applicants submitting proof of enrollment for income-qualified Medi-Cal must provide the Notice of Action Medi-Cal Approval Letter that confirms they were income verified within the last 12 months. We do not accept health insurance membership cards for this requirement.

   

• Option 2: Income verification documents

  IRS Form 4506-C

  This form allows the PG&E-authorized application processor Center for Sustainable Energy (CSE) to obtain a copy of tax transcript(s) as income verification. A 4506-C form must be submitted for each person 18 years or older included in the applicant’s tax return for the year in which the equipment was purchased. If, at the time the application is filled out, the IRS has not yet required taxpayers to file taxes for that year, enter information from the previous tax year on the 4506-C instead.

   

   Note: This document is only required if the applicant is verifying eligibility through the program income limits. Download the IRS Form 4506-C for the 2023 tax return year (PDF).

   

  Household summary form

  This form is used to determine household size and household income at the time the eligible equipment was purchased. Household size is made up of the household members listed on the most recently filed tax return, including any spouse or dependents of any age. NOTE: This document is only required if the applicant is verifying eligibility through the program-income limits.

   

  Download the PG&E Residential Charging Solutions Household Summary Form (PDF).

These documents must include the information listed to confirm purchase and installation of eligible equipment.

• Proof-of-purchase receipt

  The proof-of-purchase receipt for the eligible equipment must clearly show:

  • Equipment vendor’s name
  • Applicant’s name
  • Applicant’s shipping address
  • Purchase date (must be on or after November 17, 2023)
  • Purchase price
  • Equipment’s model
• Proof equipment is installed and ready for use

  The required proof must include:

  • Photo(s) of the equipment mounted to the wall or plugged in, and its serial number.
    • The serial number is a unique combination of numbers and letters that help identify the equipment.
    •  Note: Ford Chargers use the Charger ID as their serial number instead of a traditional serial number.
  • For Ford Chargers and EVoCharge equipment: an electrician’s invoice for installing a dedicated 240-volt outlet. It must include the following information:
    • Contractor’s name
    • Contractor’s license number
    • Applicant’s name and address in the “bill to” field

The applicant must upload an image of the vehicle’s valid vehicle registration card or temporary registration showing the current residential PG&E service address.

Offering: EV chargers with load-management control to work with existing service panel capacity.

• Ford Connected Charge Station (FCCS)
• Ford Charge Station Pro (FCSP)

Offering: The Smart Splitter works with existing 240-volt outlets in your home to allow two appliances to be plugged into one outlet without overloading the circuit.

• Smart Splitter NEMA 14-50
• Smart Splitter NEMA 6-50
• Smart Splitter NEMA 10-50
• Smart Splitter NEMA 14-30
• Smart Splitter NEMA 10-30

Offering: EV chargers with load-management control to work with existing service panel capacity.

• iEVSE Home
• Home 50

 Note: EVoCharge offers other charging stations that do not include load management control and network capabilities, and therefore are not eligible for the program. 

Offering: EV chargers with adjustable amperage settings (adjustable from 6 amps to 80 amps) to work with existing service panel capacity.

• FLO Home X3
• FLO Home X6
• FLO Home X8 

Offering: EV charger with adjustable amperage settings (adjustable from 20 amps to 50 amps) to work with existing service panel capacity and an option to purchase a second charger cord for dual charging.

• REV+ single or dual port 

Offering: EV charger with adjustable amperage settings (adjustable from 16 amps to 48 amps) to work with existing service panel capacity; OR an EV Energy Management System (EMS) that automatically balances the load from EV charging and home energy usage.

• Pulsar Plus 40 amp or 48 amp
• Power Meter

Offering: EV Energy Management System (EMS) that automatically balances the load of an EV charger and home energy usage to avoid a panel upgrade.

• DCC 12
• DCC 10 

No. Only the products listed under “Eligible equipment” are currently eligible for the rebate.

The program can only honor purchases made on or after the program launch date of November 17, 2023. The receipt must show the purchase date.

No. Each customer household, represented by an individual residential PG&E Electric Service Agreement ID, is only eligible to receive one Residential Charging Solutions Rebate.

No. All installations must be performed by a licensed California electrician.

If you previously installed a 240-volt outlet, you do not need to provide a copy of the electrician’s invoice. You only need to provide photos of the equipment installed and ready for use, and the equipment’s serial number.

If your tax return for the year of equipment purchase has not yet been filed, the most recently filed tax return within two years of the year of equipment purchase will be requested for income verification.

If you have not filed a tax return within two years of the year the eligible equipment was purchased, PG&E may, at its sole discretion, consider additional documentation to calculate income. Examples include pay stubs, W2s, Supplemental Security Income (SSI) benefit documents, etc.

Filing an extension for the requested tax year is not considered filing for the purposes of the program’s income calculations. In these cases, additional documentation may be requested to evaluate your income for the non-filing year. If you are unable to provide additional requested documentation for income verification, you will not be eligible for the rebate.

If your tax return for the year of equipment purchase has not yet been filed, the most recently filed tax return within two years of the year of equipment purchase will be requested for income verification.

• For applications submitted using the 2022 or 2023 tax year, we will review the following sections of each federal tax return, as reflected on the IRS tax transcript, to help determine gross annual income:
  • On IRS Form 1040: Sum of lines 1–7. Line 9 is not used to calculate total gross income for the Rebate Plus option; and (if applicable),
  • On IRS Form 1040 Schedule 1: Sum of lines 1-8. If Line 8, “Other Income,” is negative, it will not be included as part of the income calculation, unless an exception applies. If Line 8 on Schedule 1 is negative, the corresponding “Statement” filed with the applicant's 1040 must be provided. Net operating losses carried over from previous years are not an exception.

Rebate checks are typically mailed within 30 days of approval, but delays may occur. The applicant will receive an email when the check is mailed.

If you do not receive an email within 15 minutes of submitting the application, check your spam, junk and bulk email folders. To ensure future emails are received, add these email addresses to your address book or “safe senders” list:

• noreplay@salesforce.com
• RCS@pgerebate.com

When completing a rebate application, you will need to include two numbers from your PG&E bill:

• PG&E account number. This is an eleven-digit number and has a dash before the final digit (such as 1234567891-1). It is on the top right of each page of your PG&E bill, and on the header when you log in to your online account at pge.com. To see an example of where to find your account number, see number 1 under “How to read your bill” on the “Understand your bill” page.
• PG&E electric service agreement ID. This is a ten-digit number found on the “Details of Electric Charges” portion of your PG&E bill. For most customers, this will be on page 3. Find your service agreement ID (SAID).
• For customers with multiple addresses under the same account: Be sure to include the service agreement ID corresponding with the address where the eligible EV is registered.
• For CCA customers: There will be two service agreement IDs for each rate. Use the ID number for “PG&E Electric Delivery Charges,” not the ID for the CCA’s generation charges.

To find your account number and SAID online:

1. Log in to your PG&E account
2. Select “View Current Bill” under “Your Account” section

The equipment included in this program may not be appropriate for all rental homes, apartments or mobile homes. You are responsible for determining suitability and obtaining permissions from your landlord or property owner before purchase or installation.

You may apply for the rebate even if the PG&E electric account is in another person’s name. If your apartment building or mobile home does not have a separate electric meter for your unit, your landlord or property manager may be responsible for paying PG&E for electricity. In this case, please request the PG&E account number and service agreement ID from your landlord or property manager to complete your application.

Once we review an application, we may request a copy of a recent PG&E bill to further verify eligibility. If we do request a bill, we look for the date (or a bill due date), the electric service agreement ID and the service address. You may redact any other information on the bill.

If the same PG&E electric service agreement ID serves multiple apartments or homes, we may make an exception and approve multiple rebates for the same PG&E electric service agreement ID. However, each rebate must be for a different household.