"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. © 2024 Pacific Gas and Electric Company. All rights reserved.
OFO Text Message notifications are used by Pacific Gas and Electric Company's California Gas Transmission to simultaneously text message all registered customers with Operational Flow Order information.
OFO Text Message notifications include the following information:
- Whether the OFO is System-Wide ("SW-OFO") or Customer-Specific ("CS-OFO")
- Date of the OFO
- Inventory level*
- Tolerance band*
- Stage*
- Noncompliance charge*
*Text Message notifications only include this detail for System-Wide OFOs
Following is a sample message:
| Pacific Gas and Electric: (CGT SW-OFO Notice for 10/11/2023) High 9% Stage 3 at $5.00/Dth. You can read about PG&E's data privacy practices at PGE.com/privacy. Text STOP to opt out |
To subscribe to OFO Text Messaging:
To utilize this service, customers must have a mobile device with text messaging capability activated. Because this is a text messaging service, your mobile phone number and service provider are required. Once CGT receives your information, you will be sent a test message requiring verification. If you do not verify receipt of our text message, you will not be added to this list.
To sign up for this subscription service, send an e-mail to CGTPiperanger@pge.com and ask to be put on the OFO Text Messaging subscription list. Please include the following information:
- Company Name
- Your Name
- Mobile Device 10-digit Phone Number
- Mobile Device Service Provider (i.e., Verizon, AT&T, Sprint, etc.)
- Your E-mail Address
Please remember that INSIDEtracc remains the primary source of OFO notification. The OFO Text Message notification is a courtesy service only. Internet Service Providers (ISPs) warn us that text message notification can fail for arbitrary and unpredictable reasons. PG&E does not represent or warrant that Text Message notification will reliably provide OFO notification, and customers utilizing the Text Message notification service do so at their own risk. Customers assume full responsibility for informing PG&E of updates to subscriber mobile device numbers.
A complete description of CS-OFO notification procedures can be found here.
To unsubscribe:
If at any time you wish to discontinue this service, reply STOP to your most recent OFO text message.
If you have any questions regarding Text Message OFO notification, please contact your CGT Representative.