Remain safe during your next digging project by following these steps:
Step 1: Call 811
Call 811 at least two business days before you dig—the service is free.
Step 2: Identify and mark your digging area
Identify and mark your digging area with a white substance such as chalk, spray paint, flour or marking whiskers, tags, stakes or any combination.
Step 3: Leave the marks in place
PG&E and other companies will use colored utility flags, stakes or paint to mark underground lines following the American Public Works Association Uniform Color Code (PDF). Please leave the marks in place until you are finished digging. The marks are valid for 28 days.
Step 4: Use handheld digging tools when digging within 24 inches of the outside edge
Only use hand digging tools, such as shovels, within the 24-inch zone. After finishing your project, carefully backfill and compact the soil.
To submit an online request, please visit Underground Service Alert North.