Manage your service

Invoice

After we review your project application, we send an invoice based on the scope of your project.

• Your invoice is labeled accordingly: Engineering Advance, Temporary Service or Per Meter Charge.
• View sample invoices under “How Do I Pay My Invoice Using E-Check” on this page.

You’ve reached step two in the project flow: "Pay Invoice".

Contract fees

For larger projects, we work with you to design and draw up a contract outlining terms, conditions and applicable fees.

• After signing your contract, you submit the fee shown on the contract’s Customer Payment Coupon.
• In certain cases, applicants receive a letter (instead of a Coupon) that states the amount due.
• View samples under “How Do I Pay My Contract Using E-Check” on this page.

You've reached step four in the project flow: "Sign and Pay Contract".

You need the following information to make your payment:

• Customer number
• Invoice number
• Bank account and routing number

Sample invoice

• Customer number
• Invoice number

You need the following information to make your payment:

• Contract number
• Notification number
  
• Bank account and routing number

Get your contract number and notification number from your:

• Customer payment coupon (refer to samples below
  
• Contract payment letter (refer to samples below)

 Note: Before submitting payment, you must sign and return your contract. Find the signature request in the contract email we sent to you.

Sample Customer Payment Coupon

• Contract number
• Notification number

Sample Contract Payment Letter

• Contract ID
• Notification number