Kev Ceeb Tom Xwm Txheej Kub Ceev
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1.
Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tas ntawd ces hu rau PG&E ntawm 1-877-660-6789.
24-teev Customer Service Line: 1-877-660-6789
24-teev fais fab tuag kab: 1-800-PGE-5002 (1-800-743-5002)
- Sau ib qhov chaw nyob rau hauv qhov chaw nrhiav hauj lwm rau ntawm daim ntawv qhia outage.
- Yog peb tsis paub hais tias koj cov outage, koj yuav pom qhov kev xaiv rau "Report ib outage".
- Xaiv "Qhia ib outage" nyob rau hauv lub navigation.
- Nyob rau ntawm nplooj ntawv "Qhia Tawm" rau phab "Outage address" uas sau rau ntawm qhov chaw nyob "Outage address" kem.
- Yog peb tsis paub hais tias koj cov outage, koj yuav pom qhov kev xaiv rau "Report ib outage".
Peb xaiv mus nrhiav ib hluav taws xob outage
- Sau qhov chaw nyob ntawm lub thawv.
- Xaiv qhov chaw nyob ntawm tus nco-down xaiv.
- Xaiv cov "City/County Search" toggle.
- Sau ib lub nroog los yog lub county mus nrhiav lub thawv.
- Txav mus nyob ib ncig ntawm daim ntawv qhia.
- Qhov luaj li cas thiab thaj tsam ntawm lub outage yog qhia los ntawm xim thiab zoo lawm
- Xyuas koj cov outage.
- Nyem rau lub outage icon kom tau cov lus.
Yuav ua li cas yog tias koj pom ib txoj xaim hluav taws poob qis
1. Tsis txhob mus ze ib powerline powerline
Downed powerlines yuav tua tau koj. Tsis txhob kov lawv. Ib txwm xav tias ib lub hwj huam powerline yog nyob. Ua raws li cov lus qhia no:
- Tsis txhob kov lub powerline nrog koj txhais tes los yog tej yam khoom
- Tsis txhob kov dab tsi nyob rau hauv ib lub hwj huam downed powerline, xws li ib lub tsheb los yog lwm tus neeg.
- Txhob cia cov me nyuam thiab cov tsiaj nyob deb ntawm cov kab poob hluav taws xob.
- Tsis txhob tsav tsheb tsuj hla cov xaim hluav taws xob uas poob qis ntawd.
- Hu rau 9-1-1 tam sim ntawd qhia ib powerline downed powerline.
2. Nyob yam muaj kev ruaj ntseg yog ib lub hwj huam powerline kov koj lub tsheb
Yog hais tias koj lub tsheb chwv nrog ib txoj xaim hluav taws xob uas poob lawm:
- Nyob twj ywm hauv koj lub tsheb. Tej zaum ib cheeb tsam ze ntawm koj lub tsheb kuj yuav muaj hluav taws xob.
- suab nrov. Yob cia koj lub qhov rais. Hu rau kev pab.
- Ceeb toom rau lwm tus kom nyob nrug deb. Tus neeg uas kov cov khoom los yog hauv pem teb nyob ib ncig ntawm koj lub tsheb yuav raug mob.
- Hu rau 9-1-1 ntawm koj lub tsheb, yog tau.
- Tsis txhob tawm lub tsheb.
- Tos kom txog thaum ib tug yooj, tub ceev xwm los yog PG&E qhia rau koj tias nws muaj kev ruaj ntseg.
Yog koj lub tsheb nyob nrog ib tug powerline thiab hluav taws kub pib, tawm lub tsheb:
- Ua ntej tshaj, tshem cov khoom uas tsis muaj khaub ncaws.
- Ob txhais tes ntawm koj tog, dhia ntshiab ntawm lub tsheb. PP Ntsia koj daim phiaj puas tsav tsheb .
- PP Ntsia koj daim ntawv pom tom qab saib puas muaj cov tsheb tab tom yuav los huas koj ntej . Shuffle kom deb ntawm lub tsheb tsis poob nrog hauv pem teb.
3. Tsis txhob siv Mylar® balloons thiab cov khoom ua si nyob ze powerliness
- Yog hais tias ib tug Mylar® zais pa los yog khoom ua si ntes tau hauv lub powerline, hu PG&E tam sim no. Tsis txhob mus ze lub powerline.
- Mylar balloons, kuj hu ua foil balloons, yog ua los ntawm yas nylon sheets nrog ib metallic coating. Lawv ua txhiab tus fais fab tuag txhua xyoo thaum lawv tuaj cuag nrog powerlines los yog circuit breakers.
- Daim ntawv qhia txog tej teeb meem nrog rau daim ntawv PG&E qhia nws mobile app.
- Tsis txhob siv Mylar balloons, kites thiab tej thaj chaw deb tswj cov khoom ua si nyob ze overhead powerlines.
- Yog hais tias koj yuav tsum siv Mylar balloons, khi lawv. Yog hais tias lawv ntab rau hauv powerlines, lawv yuav ua tau outages thiab mob heev ntxiv.
- Tsis txhob siv Mylar balloons, kites thiab tej thaj chaw deb tswj cov khoom ua si nyob ze overhead powerlines.
4. Saib thiab nyob
- Paub txog powerlines saum toj no thaum lifting ib ntaiv los yog ntev-handled cuab yeej.
- Tsis txhob poob los yog dangling powerlines. Tsis txhob kov cov kab. Hu rau 9-1-1 tam sim no.
- Koj puas pom tsob ntoo ceg ntoo los yog limbs nyob ze powerliness? Siv PG& E qhia txog nws.
Tau hloov tshiab txog ib qho kev tawm
- Mus rau qhov "Outage Status" thawv
- Xaiv "Tau Alerts"
- Xaiv seb koj xav tau hu:
- Tsab Lus Sau
- Tus Email
- Hu xov tooj
- Xaiv qhov twg thiab thaum twg mus txog koj
Cov chaw muab kev pab cuam ntsig txog kev tua hluav taws xob ntau ntxiv
Hais tawm qhia ib qho xwm txheej uas tsis yog kub ntxhov ceev
Ceeb toom ib txoj kev brokenlight, zog tub sab thiab lwm cov uas tsis yog-emergencies.