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Accessibility

All PG&E customers have the right to equal access

Contact us with issues

Please report any accessibility barriers you encounter when you use our site or other PG&E services. Contact ADASupport@pge.com.

The mailbox is monitored during regular business hours (M-F; 8am-5pm). We will respond to your inquiry with 3 business days.

Pge.com is tested to Web Content Accessibility Guidelines (WCAG) 2.1AA.

Find out about other accessibility services

Get a detailed list of supported browsers. Find which operating systems pge.com works best on.

Request any non-bill PG&E print materials in Braille, large print or audio.

Learn about requesting alternative formats

Is your health or safety at risk if your electric or gas service is disconnected? We're here to help.

Learn more or apply for Vulernable Customer Status

Help for residential customers who depend on power for certain medical needs.

Learn about Medical Baseline