©2024 Pacific Gas and Electric Company
Urgent Alert
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Resources
Medical Baseline Program
Do you rely on power for certain medical needs? Get an additional monthly allotment of power at a lower cost or a discount based on your rate.
Vulnerable Customer Status
Receive additional support if you rely on power for your health or safety. To qualify, you do not need to have specific medical, health or safety needs.
Disability Disaster Access and Resources (DDAR)
Get help creating an emergency plan, applying for backup power and more.
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Find local support during an outage. This may include meal replacements, car rides and hotels.
Outage resources
Support is available to keep you safe before, during and after a power outage.
Language and assistive resources
Get resources or alerts in your preferred language. We also offer support in Braille, large print and audio.
Public Safety Power Shutoff support
Additional resources are available for those with access and functional needs to stay safe during a Public Safety Power Shutoffs (PSPS).
Update your contact information
Stay safe and informed
Sign in to your account to update your phone number and email address. Watch our video above to learn why it’s important.
More on power outages
Wildfire Safety Progress Map
We’re working to keep communities safe from wildfires. Learn about wildfire safety work in your area and see which support programs you may qualify for.
Get help preparing for power outages
We’re working to keep communities safe from wildfires. While effective, our efforts may cause power outages.
County-specific resources
Find information about services in your county, like local transportation or Meals on Wheels.
©2024 Pacific Gas and Electric Company