©2025 Pacific Gas and Electric Company
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Resources
Resources to help those with access and functional needs stay safe during a PSPS.
Stay safe and informed
Sign in to your account to sign up for outage alerts or to update your contact information.
Food replacement
We partner with local organizations to help you access food options during and after a PSPS.
Hotel accommodations and discounts
Some hotels offer discounts during a PSPS.
Transportation
Our county partners can help you find rides during a PSPS.
Community Resource Centers (CRCs)
During a PSPS, find basic supplies and use charging stations in a safe location.
Disability Disaster Access and Resources (DDAR)
Get help creating an emergency plan, finding accessible car rides and more.
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During an outage, get local support. This may include food options and transportation or hotel support.
Vulnerable Customer Status
Receive additional support if you rely on power for your health or safety. To qualify, you do not need to have specific medical needs.
Medical Baseline Program
Do you rely on power for certain medical needs? Get energy at the lowest price on your current rate and additional support.
Language and assistive resources
Get resources or alerts in your preferred language. We also offer support in Braille, large print and audio format.
Outage alerts
Receive text, email or phone updates about outages in PG&E's service area.
Food replacement
We partner with local organizations to help you access food options during and after a PSPS.
Local food banks provide food replacement during a PSPS and up to three days after. Some food banks may have income restrictions, so please reach out to your local food bank for more information. Note: Food is available while supplies last.
Find a local food bank in your county
Meals on Wheels is a service that delivers meals to seniors enrolled in the program. Note: If you are already enrolled and experience a PSPS, you'll get an extra meal for each day of the outage.
Eligible seniors must be:
- 60 years or older
- The spouse of a person aged 60 or older
- At risk of malnutrition
- Unable to visit a Meals on Wheels center
Hotel accommodations and discounts
As a PG&E customer, we want to ensure you have a safe place to stay during a PSPS. If you are impacted by a PSPS, you may be eligible for discounted lodging at certain hotels.
Vacancy is not guaranteed. Upon arrival, you may be asked to verify your status as a PG&E customer. Other terms and conditions may apply. PG&E is not affiliated with and is not responsible for hotel stays. PG&E is also not responsible for any charges, fees or reimbursements.
The following hotels offer discounts to PG&E customers experiencing any PG&E outage:
Hotel/Website | Discount Code | Discount Description |
---|---|---|
Choice Hotels (Clarion, Comfort Inn, Econolodge, Quality Inn) | Use code 00977150 when booking online | Up to 20% off the Best Available Rate for all hotels in PG&E’s service area |
Hyatt Hotels (Hyatt, Hyatt House, Hyatt Place, Hyatt Regency) | Use code 180172 when booking online | 10% off the Published Rate for all hotels in PG&E’s service area |
IHG Hotels and Resorts (Candlewood Suites, Holiday Inn, Holiday Inn Express, Staybridge Suites) | Use code 787065960 when booking online | 10% off the Best Flexible Rate for all hotels in PG&E’s service area |
Use code PGEX when booking online | Save up to 25% on rooms with full kitchens in PG&E’s service area. Time Limit for Discount: Through 12/31/2024 | |
Use code B2810 when booking online | Up to a 20% off the best available rate for hotels in PG&E’s service area | |
Use code PGESGP when booking online | 12% off the best Available Rate for all hotels in PG&E’s service area | |
Wyndham Hotels (Baymont, Days Inn, Hawthorn Suites, Howard Johnson, La Quinta, Microtel, Ramada, Super 8, Travelodge, Wingate, Wyndham) | Use code 1000078724 when booking online | 15% off the Best Available Rate for all hotels in PG&E’s service area |
Transportation
These partners in your county can assist you in locating accessible rides to places like Community Resource Centers (CRCs):
Organization | Counties served |
---|---|
Shasta County | |
530-642-5383, option 4 | El Dorado County |
Fresno County | |
San Francisco, Marin, Sonoma, Solano, San Joaquin, Stanislaus, Amador, Calaveras and Tuolumne Counties |
More outage resources
Community Wildfire Safety Program (CWSP)
Find out how we are making our system safer and more reliable.
County-specific resources
Find information about services in your county, like local food banks or Meals on Wheels.
Safety Action Center
Find more ways to prepare for an emergency.
©2025 Pacific Gas and Electric Company