If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.

24-hour Customer Service Line: 1-800-PGE-5000 (1-800-743-5000)

24-hour Power Outage Information Line: 1-800-PGE-5002 (1-800-743-5002)



Gas leak safety tips

Signs of a possible gas leak include:

 

  • Sulfur like smell or rotten egg smell
  • Hissing, whistling or roaring sounds
  • Damaged connections to gas appliances
  • Dead or dying vegetation in otherwise moist areas over or near pipeline areas
  • Unusual soil movement or bubbling water

Leave the area immediately and then call 9-1-1 and PG&E at 1-800-743-5000.