Txheej preferences rau outage alerts
Teem caij rau tam sim no los yog yav tom ntej outages:
- Nkag mus rau hauv koj tus as khauj.
- Muab tej yam hauv qab no.
- Thaum teev, koj yuav tau txais alerts tsuas yog koj opt tawm.
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Tau txais kev hloov tshiab rau koj qhov chaw nyob
Raws li ib tug account tuav, koj yuav tau txais alerts txog tej outages uas tej zaum yuav muaj feem xyuam rau koj qhov chaw nyob. Peb xa cov alerts los ntawm cov ntawv nyeem nyob ib ncig ntawm lub moos tsuas yog koj teem ib lub sij hawm preference rau txais (saib "Txheej preferences rau outage alerts" hauv qab).
Raug outage alerts
| Yam alert | Koj yuav tau txais qhov no... | Laj Thawj |
|---|---|---|
| Tej outage | 5-10 feeb tom qab peb paub hais tias ib tug neeg hwj huam interruption nyob rau hauv koj cheeb tsam | Alerts koj ua nyob rau hauv koj cheeb tsam uas tej zaum yuav muaj feem xyuam rau koj qhov kev pab thiab tias PG&E yog txawj ntau investigating |
| Outage hauv cheeb tsam | 20-30 feeb tom qab peb paub txog lub hwj huam interruption nyob rau hauv koj cheeb tsam | Muab tus kwv yees thaum peb cia siab tias yuav muaj koj lub hwj huam rov qab rau |
| Outage Update | Raws li xav tau, thaum lub outage | Muab cov ntaub ntawv tshiab kwv yees restoration lub sij hawm |
| Rov qab qhib siv tau hluav taws xob li qub lawm | Tom qab fais fab tuag nyob rau ntawm cheeb tsam | Alerts koj tias hwj huam muaj tau restored
Yog peb txiav txim tau tias ua kom muaj cov outage, nws yuav muaj nyob rau hauv cov alert |
Raug outage alerts
| Yam alert |
|---|
| Tej outage |
| Koj yuav tau txais qhov no... |
| 5-10 feeb tom qab peb paub hais tias ib tug neeg hwj huam interruption nyob rau hauv koj cheeb tsam |
| Laj Thawj |
| Alerts koj ua nyob rau hauv koj cheeb tsam uas tej zaum yuav muaj feem xyuam rau koj qhov kev pab thiab tias PG&E yog txawj ntau investigating |
| Yam alert |
|---|
| Outage hauv cheeb tsam |
| Koj yuav tau txais qhov no... |
| 20-30 feeb tom qab peb paub txog lub hwj huam interruption nyob rau hauv koj cheeb tsam |
| Laj Thawj |
| Muab tus kwv yees thaum peb cia siab tias yuav muaj koj lub hwj huam rov qab rau |
| Yam alert |
|---|
| Outage Update |
| Koj yuav tau txais qhov no... |
| Raws li xav tau, thaum lub outage |
| Laj Thawj |
| Muab cov ntaub ntawv tshiab kwv yees restoration lub sij hawm |
| Yam alert |
|---|
| Rov qab qhib siv tau hluav taws xob li qub lawm |
| Koj yuav tau txais qhov no... |
| Tom qab fais fab tuag nyob rau ntawm cheeb tsam |
| Laj Thawj |
| Alerts koj tias hwj huam muaj tau restored
Yog peb txiav txim tau tias ua kom muaj cov outage, nws yuav muaj nyob rau hauv cov alert |
Xyuas kom peb muaj koj tus xov tooj tam sim no
Yog peb muaj koj tus xov tooj tam sim no nyob rau hauv:
- Peb mam li sim qhia rau koj paub thaum koj lub hwj huam yog tawm los ntawm ib tug hu los yog phau ntawv.
- Koj yuav teb tau cov ntawv nyeem lus peb xa mus rau koj nrog "Status" kom tau qhov tseeb outage rau koj qhov chaw nyob. (Muaj ua Lus As Kiv nkaus xwb.)
- Koj yuav phau ntawv "Status" rau 97503 thaum twg los tau raws li txoj cai rau koj qhov chaw nyob. (Muaj ua Lus As Kiv nkaus xwb.)
Tau txais kev hloov tshiab rau tej qhov chaw hauv lub PG&E qhov chaw uas zoo heev
- Tus account hauv internet yuav tsis tas yuav tsum tau txhaj.
- Tus alerts nres thaum fais fab tuag yog restored rau tag nrho cov chaw nyob nyob hauv lub outage.
- Koj puas xav tau tshiab rau yav tom ntej outages? Mus xyuas daim ntawv qhia txog daim ntawv qhia txog kos npe dua. Qhov no yuav tsum tau txawm tias koj xav hloov tshiab rau tib qhov chaw nyob.
Nrhiav ib qhov chaw nyob
Kauj Ruam 1: Mus PG& Outage Center mus nrhiav ib qhov chaw nyob.
Kauj Ruam 2: Yog hais tias ib qho outage yog cuam tshuam dab tsi rau qhov chaw nyob, koj yuav pom qhov kev xaiv "Tau tawm tshiab." Nyem qhov txuas no.
Kauj Ruam 3: Sau tus xov tooj los yog email uas koj xav tau alerts.
Kauj Ruam 4: Xa koj cov ntaub ntawv qhia txog koj tus kheej.
Siv outage icons rau daim ntawv qhia
Kauj Ruam 1: Mus PG& E Outage Center xaiv "Saib outage map".
Kauj Ruam 2: Nyem rau ib outage icon rau daim ntawv qhia.
Kauj Ruam 3: Nyob rau hauv lub pop-up, nyem qhov "Tau outage tshiab" txuas.
Kauj Ruam 4: Sau koj lub xov tooj los sis email.
Kauj Ruam 5: Xa koj cov ntaub ntawv qhia txog koj tus kheej.
Ntau qhov chaw muab kev pab rau alerts
Alerts FAQ
Tau cov lus teb rau cov lus nug txog alerts. PG& E yuav hloov cov alerts FAQ txhua lub sij hawm.
Medical Baseline Program
Yog koj cia siab rau cov hwjchim uas xav tau kev pab kho mob, tej zaum koj yuav tsim nyog tau txais kev pab. Peb mam hu, phau ntawv thiab email ua ntej ib PSPS.
Kev them nyiaj yug rau cov neeg muas zaub lam tau lam ua
Puas muaj kev phoom sij rau koj txoj kev noj qab haus huv los sis kev nyab xeeb yog hais tias koj li hluav taws xob los sis cua (gas) raug txiav lawm?