Tseem ceeb

Koj tus as khauj pge.com tshiab tab tom yuav muaj nyob ntawm no! Peb tab tom ntxiv tus zauv lus zais (password) dua uas yooj yim dua qub, tau txhim kho kev ruaj ntseg thiab ntau yam ntxiv. Nco ntsoov tias kom peb muaj koj tus naj npawb xov tooj thiab qhov chaw nyob email tam sim no kom koj tsis txhob raug kaw tus as khauj. Kom tsis txhob raug kaw tus as khauj!

Kev xaiv nyiaj xaiv & nyiam

Them cov nqi kho mob, xyuas peb, teev preferences thiab ntau dua

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

Kev xaiv rau yus tus kheej

Saib xyuas cov hauj lwm sai thiab yooj yim hauv internet. Rau ntau cov kev pab, koj yuav tau ib tug account hauv internet. Yog hais tias koj tsis muaj ib tug twb, sau npe yog ceev thiab yooj yim. 

Tseem tsis tau muaj ib tus as khauj hauv online puas yog?

Los ua ib tug account hauv internet, koj yuav tau:

  • Koj tus account thiab koj tus naj npawb, los sis koj tus naj npawb xov tooj
  • xaus-saus nab npawb xaus-saus

Ua kom tiav cov hauj lwm uas ua hauj lwm

Tau txais feem ntau ntawm koj cov PG&E.

Saib thiab them koj daim nqi

  • Ntsuam xyuas los yog them koj tshuav nyiaj li cas
  • Teeb autopayments
  • Sau npe nkag rau Budget Billing
  •  Kos npe rau cov nqe lus paperless
  • Cuag koj hnub uas muaj ib txoj kev them nyiaj yug me nyuam

Tswj koj daim nqi

Ua ib tug neeg them nyiaj yug me nyuam

Mus xyuas nqi kho mob & them FAQ

Pab them koj cov nqi hluav taws xob

Cov neeg muas zaub yuav:
  • Muaj npe zwm rau cov kev pab xws li California Alternate Cost for zog (CARE) thiab Hluav Taws Xob Tus Nqi Assistance (FERA
  • Ua ntawv thov rau Medical Baseline
  • Taw raws li ib tug neeg lam tau lam ua

Nrhiav kev pab them nqi kho mob

Mus xyuas nyiaj txiag kev pab FAQ

 

Teeb alerts

Nyob twj ywm rau tus account alerts los ntawm email, ntawv nyeem los yog xov tooj. Kos npe rau:

  • Cov nqe lus zog ntawv ceeb toom thiab cov nyiaj them poob haujlwm paub tseeb hais tias
  • Fais fab tuag hloov tshiab uas muaj feem xyuam rau koj qhov kev pab cuam
  • Teem caij mus ntsib kws kho mob
  • Ncov hnub Pricing Alerts
  • Alerts hauv koj najnpawb lus rau ib tug pej xeem kev ruaj ntseg Shutoff los yog ib tug wildfire fais fab shutoff

Kos npe rau PG&E alerts

Khiav koj siv thiab txuag tau

  • Muab ib lub zog dawb zog
  • Tsom xam koj lub zog siv zog
  • Tau zog nyiaj tswv yim thiab customized pom zoo
  • Piv rau koj txoj kev npaj khomob

Saib koj cov ntaub ntawv siv

Mus ntsib zog peb FAQ

Ceeb Toom los yog saib cov outages

Cia peb paub txog outages los yog saib ib daim ntawv qhia uas qhia cov txheej xwm ntawm outages. 

Tus PG&E cov neeg muas zaub sau npe

Rau cov lag luam uas tsis yog-lag luam nyiaj, cov neeg muas zaub yuav tsuas muaj ib tug neeg siv. Qhov no yuav pab tiv thaiv tus kheej thiab kev dag ntxias.

 

Li cas no raug rau peb tog nyiaj cov neeg siv

Thib peb tog tsis tau:

  • Txuas rau ib tug neeg account sau npe los yog rau cov neeg muas zaub ntawm cov ntaub ntawv
  • Tsim ib qho ntxiv hauv internet nyiaj

Txawm li ntawd los, cov neeg muas zaub nrog hauv internet nyiaj yeej tseem muab lawv cov ntaub ntawv nrog ib feem peb tog. Log nyob rau hauv thiab mus muab kuv cov ntaub ntawv rau:

  • Tso cai rau peb tog twg los mus saib tau koj cov ntaub ntawv
  • Export koj cov usage

Tseem tsis tau muaj ib tus as khauj hauv online puas yog?

Siv ib cov lus hauv qab no los mus saib tau koj cov ntaub ntawv zog:

 

Kawm ntxiv txog cov hauj lwm thiab nrov hauv internet thov.

Cov lus qhia tshiab

Kos npe rau hauv koj profile & alerts nplooj ntawv rau:

  • Ntxiv thiab, hloov los yog tshem tawm cov lus qhia
  • Teev hauv internet preferences thiab alerts

Kos npe rau hauv kev hloov tshiab

Kev hloov yuav zoo tam sim ntawd.

Tswj cov lus qhia

Hloov koj email, xov tooj thiab lus preferences.

  • Muab ntau yam email chaw nyob los yog tus xov tooj. Peb mam li xa koj cov ntawv ceeb toom thiab alerts rau cov ones koj xaiv los ntawm koj alert teev.

Tswj xyuas cov kev teeb tsim kom muaj kev ceeb toom

Feem ntau alerts yuav xa ntawm phau ntawv, email los yog xov tooj. Kos npe rau koj tus kheej:

  • Outage alerts
  • Zog usage alerts
  • Billing alerts
  • Kev tshwm sim hnub alerts

Ntxiv thiab, tau reminders rau:

  • Cov kev npaj txog kev them nyiaj
  • Cov kev pab mus ntsib kws kho mob
  • Paperless billing
  • Daim ntawv ceeb toom txog kev tu ncua

Tswj profile

Koj profile muaj koj email, koj password thiab cov lus teb rau koj kos npe rau cov lus nug uas koj kos npe rau hauv kev ruaj ntseg. Peb siv koj email xa cov nqe lus billing thiab pab nrog ib tug neeg siv tsis nco qab lawm los yog password.

 

ícono de aviso importante Faj seeb: Koj profile email txawv ntawm koj cov ntaub ntawv email. Kev hloov rau koj profile email tsis hloov koj cov lus qhia email. Yog hais tias koj siv koj email li koj cov neeg siv thiab hloov nws, hloov nws nyob rau hauv ob qhov chaw.

Cov lus nug uas nquag nug

Sim cov tswv yim no kos npe rau thiab hloov koj cov account. Tsis txhob pom dab tsi koj nyob nraum nrhiav? Mus xyuas qhov chaw nrhiav kev pab.

Npaj hloov koj tus account preferences?

Teeb PG& alerts

Vim li cas kuv yuav tsum teeb alerts?

PG& E yuav tsum tau hu rau koj thaum muaj kev tshwm sim los yog lwm yam xwm txheej ceev. Kos npe rau ntau hom alerts tsim txuag koj lub sij hawm, nyiaj thiab zog.

Feem ntau nug txog alerts

Alerts yog dab tsi?

Cov kev ceeb toom sau ua ntawv

Email alerts

Suab alerts

Npaj teem koj alerts?

Thib peb tog ntawv ceeb toom

Thib peb tog ntawv ceeb toom qhia rau koj thaum ib tug phooj ywg los yog ib tug txheeb ze pheej tsis tshua mus them vim yog mob, hardship los yog lwm yam teeb meem. Qhov no yog ib qho alert. Koj tsis yog lub luag hauj lwm them tus nqi. Thib peb tog alerts yuav tsum tau qhov kev tso cai ntawm ob tog.

 

Kos npe rau hauv peb cov kauj ruam yooj yim:

  1. Download Electric Sample Form No. 79-1025 thib peb tog Alert Service Bill Insert (PDF)
  2. Ua daim ntawv 
  3. Xa nws mus:
    PG&E
    P.O. Box 997300
    Sacramento CA 95899-7300

 

Yog hais tias koj muaj teeb meem them koj daim nqi, hu rau peb ntawm 1-877-660-6789. Peb to taub tias cov no yog tawv nyiaj txiag zaug. PG& E tsis disconnect cov neeg muas zaub tsis kawm tag nrho lwm txoj kev xaiv.

 

Yog xav paub ntxiv, mus PG&E tus thib peb tog ntawv ceeb toom.

Pab peb kom thiaj li tiv tauj tau rau koj

Hloov pauv koj cov ntaub ntawv qhia paub txog chaw tiv tauj tshiab. Ua kom paub tseeb hais tias peb muaj peev xwm muab tau cov lus qhia paub txog kev pab cuam tseem ceeb rau koj thaum koj xav tau nws.

Ntau txoj kev los tswj koj tus account

Txawb tsev chaw ua si nqi pab

Koj puas yog tus tswv ntawm ib lub tsev mobile chaw ua si nrog PG&E-muaj master meters? Kos npe rau peb Bill Calculation Service.

Email opt-out

Unsubscribe ntawm PG&E emails.