Kev Ceeb Tom Xwm Txheej Kub Ceev

Cov neeg siv khoom tshwj xeeb

Account pab rau tsev neeg, cov laus thiab cov phooj ywg hauv chav

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

Ib qho yooj yim nkag mus rau cov neeg siv khoom pabcuam rau cov neeg laus

PG&E tau tsim cov kev pabcuam tshwj xeeb, cov cuab yeej thiab cov yam ntxwv hauv online uas cov neeg siv khoom loj tuaj yeem pom muaj txiaj ntsig tshwj xeeb. Tswj koj tus lej nyiaj, txo koj cov nqi, txuag lub zog thiab ntau dua.

Luam ib daim qauv ntawm koj daim nqi

Nkag mus rau hauv koj tus account online. Saib thiab luam koj daim nqi.

Txheeb xyuas koj cov nyiaj tshuav nyiaj li cas

Saib koj qhov nyiaj tshuav. Tswj koj tus as khauj online.

Thov daim ntawv sau loj lossis daim ntawv Braille

Yog xav tau daim ntawv sau loj lossis daim ntawv Braille, hu rau 1-800-743-5000 .

Vim li cas koj daim nqi siab dua lossis qis dua?

Sib piv koj daim nqi tam sim no rau cov nqi dhau los. Tshawb nrhiav cov laj thawj ua tau vim li cas tus nqi tau hloov pauv.

Nrhiav tus nqi zoo tshaj plaws

Tshawb PG&E cov phiaj xwm nqi. Xaiv qhov zoo tshaj plaws rau koj. Kos npe rau hauv thiab xaiv "Piv tus nqi npaj."

Muab ib tug neeg nkag rau koj tus account

PG&E cov neeg siv khoom tuaj yeem caw cov neeg uas lawv ntseeg siab los tswj lawv tus account nrog lawv. Sau npe rau hauv koj tus account kom muab ib qho ntawm peb theem kev nkag:

  • Kev nkag mus tau tag nrho
  • Siab nkag
  • Tsawg nkag

Tshem ib tug neeg ntawm koj tus account

PG&E cov neeg siv khoom tuaj yeem caw cov neeg uas lawv ntseeg siab los tswj lawv tus account nrog lawv. Txhawm rau tshem tawm kev nkag mus, kos npe rau hauv koj tus as khauj.

Cov lus ceeb toom thib peb

Xyuas kom ib tug phooj ywg lossis tus txheeb ze tau txais kev ceeb toom yog tias koj tsis them nqi.

California Alternative Rates for Energy Program (CARE)

Yog koj ncav cuag raws li cov lus qhia txog cov nyiaj khwv tau los, koj tuaj yeem tau txais kev txo nqi txhua hli txog li 20% los sis ntau dua rau roj nkev thiab hluav taws xob.

 

Medical Baseline Program

Kev pab rau cov neeg siv hluav taws xob uas muaj chaw nyob uas yuav tsum tau siv hluav taws xob rau qee yam kev kho mob.

Cov Lus Qhia kom txo koj cov nqi tsev

Siv 5-feeb Kev Tshawb Xyuas Hluav Taws Xob Hauv Tsev Dawb los kawm txog txoj hauv kev yooj yim kom txuag hluav taws xob hauv tsev thiab txo koj daim nqi.

 

Kom PG&E xyuas koj cov khoom siv

Sau npe nkag mus rau hauv koj tus as khauj. Mus rau ntu sau npe "Service Request" nyob rau sab laug ntawm nplooj ntawv web. Teem caij thiab teem caij.

 

Lus qhia paub txog xwm txheej kub ntxhov ceev

Cov pa roj?

  • Tawm kiag ntawm qhov chaw ntawd thiab hu rau 9-1-1.

Pom lub hwj chim downed?

  • Hu rau 9-1-1 thiab tom qab ntawd PG&E ntawm 1-800-743-5000.

Cov chaw muab kev pab cuam ntsig txog kev tua hluav taws xob

Cov peev txheej los pab koj txo qhov cuam tshuam ntawm hluav taws xob hluav taws xob, npaj thiab nyob nyab xeeb. 

Kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob

Nyob twj ywm npaj rau kev tawm tsam thiab tau txais kev txhawb nqa.

Qhia lub luag haujlwm rau koj daim nqi

Koj puas muaj cov phooj ywg? Tshawb xyuas peb cov cuab yeej siv tau zoo thiab cov kev pab cuam rau kev sib koom lub luag haujlwm rau daim nqi.

 

Lub tswv yim sib qhia daim nqi
  1. Ib lub luag haujlwm tog. Yog hais tias ib tug roommate yuav tsum tau them nyiaj thiab them nyiaj rau sawv cev ntawm tsev neeg, xyuas kom meej tias tag nrho cov roommates pom daim nqi txhua hli.
  2. Lub luag haujlwm sib luag.  Ntxiv txhua tus phooj ywg lub npe rau hauv tus as-qhauj kom txhua tus neeg yuav tsum them tus nqi raws sijhawm thiab paub txog lub zog siv.

Pib, nres lossis hloov koj qhov kev pabcuam

Nws yog ib qho yooj yim. Cov neeg siv khoom tshiab lossis cov uas twb muaj lawm tsuas yog xav muab ob peb daim ntaub ntawv los pib.

 

Ntxiv lossis tshem tawm ib tus phooj ywg hauv chav

Ntxiv lossis tshem ib tus neeg ntawm koj tus as khauj, hu rau 1-800-743-5000 . Yog hais tias ib tug neeg tshiab tsiv mus nyob rau hauv:

  • Cia lawv tsuas yog tau txais cov ntaub ntawv hais txog tus as khauj, lossis
  • Tso cai rau lawv ua lub luag haujlwm nyiaj txiag thiab tuaj yeem hloov kho rau tus as-qhauj

Cov lus ceeb toom thib peb

Xyuas kom ib tug phooj ywg lossis tus txheeb ze tau txais kev ceeb toom yog tias koj tsis them nqi.

Leej twg yog tus them nyiaj rau daim nqi?

Ob tug los yog ntau tshaj cov neeg laus uas nyob rau hauv tib qhov chaw yog sib koom ua ke rau tag nrho cov nqi rau lub zog muab. Yog xav paub ntxiv, mus saib Daim Ntawv Thov Ntu B ntawm Txoj Cai 3 ntawm peb Cov Nqi Them Hluav Taws Xob.

Tswj koj daim nqi

Puas xav tau sij hawm ntxiv los them nyiaj? Nrhiav kev pab nyiaj txiag? Koj puas xav sau npe rau Cov Nqi Them Nqi? Cia peb pab koj tswj koj li cas koj them koj daim nqi.

Teeb tsim cov kev them nqi ua ntu zus

Tsis txhob txhawj txog qhov tsis tau them nyiaj. Sau npe rau hauv koj tus lej PG&E thiab teeb tsa cov nyiaj them rov qab los ntawm koj tus as-qhauj hauv txhab nyiaj.

Tau txais PG&E ceeb toom

Tau txais kev pab dawb, hluav taws xob, kev them nqi, kev them nyiaj lossis lwm yam kev ceeb toom pab tau los ntawm:

  • Xov tooj
  • Tsab Lus Sau
  • Tus Email

Cov Kev Ntaus Nqi Sib Quas txog rau Hluav Taws Xob Hauv Xeev California (California Alternate Rates for Energy, CARE)

Yog koj ncav cuag raws li cov lus qhia txog cov nyiaj khwv tau los, koj tuaj yeem tau txais kev txo nqi txhua hli txog li 20% los sis ntau dua rau roj nkev thiab hluav taws xob.

Tswj xyuas pob peev nyiaj nrog rau kev kwv yees txog daim ntawv sau nqi yav tom ntej

Tau txais kev ceeb toom yog tias koj daim nqi yuav tsum tshaj li tus nqi koj xaiv.

Daim duab qhia chaw tua hluav taws xob

Tau txais cov xwm txheej ntawm cov phiaj xwm tam sim no thiab tsis tau npaj tseg.

 

Kev Pabcuam Cov Neeg Siv Khoom rau tsev neeg thiab tsev neeg loj

Nrhiav cov cuab yeej thiab cov kev pabcuam uas yuav pab koj tsev neeg tswj hwm nws tus lej PG&E, txuag sijhawm thiab nyiaj txiag.

Mus paperless

Saib, them thiab luam tawm koj daim ntawv qhia lub zog hauv online. Nkag mus rau hauv koj tus as khauj los teeb tsa cov nyiaj them rov qab.

 

Kev Npaj Pob Peev Nyiaj Tseg Them Nqi Hluav Taws Xob

Tsis txhob muaj qhov loj me hauv koj cov nqi. Cov Nyiaj Them Nqi Them Nqi nruab nrab tawm koj cov nqi hluav taws xob rau kev them nyiaj txhua hli ntau dua.

Teeb tsa autopayments

Xaiv thaum koj xav kom koj daim nqi them. Teem tus nqi them siab tshaj plaws.

 

Lus thiab kev pab

Nrhiav cov peev txheej ua lwm hom lus. Nrhiav kev pab rau cov neeg lag ntseg, tsis hnov lus, tsis pom kev los yog cov neeg muaj kev tsis taus hais lus.

Daim duab qhia chaw tua hluav taws xob

Tau txais cov xwm txheej ntawm cov phiaj xwm tam sim no thiab tsis tau npaj tseg.

 

Kev ceeb toom thib peb

PG&E tuaj yeem ceeb toom rau tsev neeg lossis phooj ywg thaum koj daim nqi them lig lossis tsis them.

Sib piv cov kev xaiv tus nqi tsev

Nkag siab koj cov kev xaiv tus nqi los xaiv txoj kev npaj uas zoo tshaj rau koj.

Muab ib tug neeg nkag rau koj tus account

PG&E cov neeg siv khoom tuaj yeem caw cov neeg uas lawv ntseeg siab los tswj lawv tus account nrog lawv. Sau npe rau hauv koj tus account kom muab ib qho ntawm peb theem kev nkag mus:

  • Kev nkag mus tau tag nrho
  • Siab nkag
  • Tsawg nkag

Daim ntawv pov thawj ntawm kev pabcuam

Txhawm rau thov daim ntawv pov thawj ntawm kev pabcuam:

  1. Nkag mus rau hauv koj tus account online.
  2. Xaiv "Tsab Ntawv Sau thiab Them Nyiaj".
  3. Xaiv "Daim Ntawv Qhia Them Nyiaj".

Rov qab kho koj cov kev pabcuam uas raug kaw

Puas yog koj qhov kev pabcuam raug txiav tawm vim tsis them nyiaj? Puas yog koj tus account tam sim no tam sim no? Hu rau 1-800-743-5000 kom rov ua haujlwm.

  • Koj tseem tuaj yeem them nyiaj thiab muab kev pabcuam rov qab.

Tau txais tsab ntawv ceeb toom lig?

  • Yog tias koj daim ntawv ceeb toom tseem tsis tau tas sij hawm, teeb tsa kev them nqi kom tsis txhob muaj kev cuam tshuam.
  • Yog tias koj daim ntawv ceeb toom tas lawm, them nyiaj sai li sai tau. 

Tswj koj daim nqi

Puas xav tau sij hawm ntxiv los them nyiaj? Nrhiav kev pab nyiaj txiag? Koj puas xav sau npe rau Cov Nqi Them Nqi? Cia peb pab koj tswj koj li cas koj them koj daim nqi.

Tau txais cov luv nqi tas los yog cov nyiaj tau los tsawg

Koj tsev neeg tuaj yeem tsim nyog tau txais kev txo nqi txhua hli ntawm 20% lossis ntau dua ntawm cov roj thiab hluav taws xob.

Kev pab them nqi

Peb muab cov kev pab cuam uas tuaj yeem pab koj them koj lub zog thaum muaj teeb meem tshwm sim tam sim ntawd, suav nrog:

  • Kev pab tib zaug
  • Kev pab nus ncua sij hawm ntev dua
  • Cov kev npaj txog kev them nyiaj

Cov kev pab cuam txuag hluav taws xob rau koj lub tsev

Saib seb koj puas tsim nyog rau cov kev pab cuam kom haum koj tsev neeg lub tsev thiab kev ua neej. Kawm txog PG&E cov kev pab cuam los pib txuag hluav taws xob thiab nyiaj txiag.

 

Siv 5-feeb hauv tsev kuaj xyuas lub zog

Teb ob peb nqe lus nug tseem ceeb txog koj lub tsev thiab kev ua neej nyob. Koj yuav kawm tau yooj yim txoj kev txuag hluav taws xob hauv koj lub tsev thiab txo koj cov nqi.

 

Rov qab rau cov khoom tshiab

Los ntawm cov ntsuas kub ntse mus rau cov twj tso kua mis mus rau lub rhaub dej thiab lwm yam. Tshawb nrhiav seb qhov twg tsim nyog tau txais nyiaj rov qab, tom qab ntawd yooj yim thov online.

 

Kom PG&E xyuas koj cov khoom siv

Yuav teem caij teem sijhawm:

  • Sau npe nkag mus rau hauv koj tus as khauj.
  • Mus rau ntu sau npe "Service Request" nyob rau sab laug ntawm nplooj ntawv web.

Ceev faj ntawm kev dag siv hluav taws xob

Khaws koj tus kheej kom muaj kev nyab xeeb los ntawm kev paub tias kev dag xov tooj thiab email tau txuas mus ntxiv thiab hloov pauv.

Ceeb toom: PG&E yuav tsis nug koj cov ntaub ntawv nyiaj txiag hauv xov tooj.

Ntau cov peev txheej los tswj koj tus as khauj

Txais cov kev ceeb toom txog hluav taws xob

Tswj koj cov nqi hluav taws xob nrog kev ceeb toom lub zog.

Kev nkag mus ib zaug

Nkag mus rau ib qho kev txwv PG&E cov kev pabcuam, suav nrog kev them nyiaj online. Tsis tas yuav tsum muaj username lossis password.

Cov neeg xauj tsev uas siv lub tshuab ntsuas kev siv hluav taws xob ncau me

Kawm paub txog yuav ua li cas sub-metering ua haujlwm, yuav them koj cov nqi roj thiab hluav taws xob li cas thiab lwm yam.