Don't have an online account?
To create an online account, you'll need:
- Your account number
- Your phone number
- Your ZIP code
Don't have an online business account?
To create an online account, you'll need:
- Your account number
- Your phone number
- Your ZIP code
Register for an online account now.
Account access for third parties
A non-employee with access to a business account is called a third party. A third party can create their own online account with:
- High
- Read-only access
For full access, third parties must be invited by an authorized user (full access) or an authorized direct employee (full access).
Note: An authorized user can remove a third party's access to manage the business account online or by phone at any time.
Learn more about third parties and account access.
Share My Data for third parties
A non-employee with access to a business account is called a third party.
Customers with online accounts still share their data with a third party. Log in and go to Share My Data to:
- Authorize third-party access to your data
- Export your usage
Go to Share My Data for third parties.
Do you want to access your energy data, but don't have an online account?
Use one of the following forms to access your energy data:
- Form 79-1186, authorization or revocation of authorization to receive customer usage information
- Form 79-1095, authorization to receive customer information or act upon a customer’s behalf
Frequently asked questions
Try these tips to sign in and update your account information. Don't see what you're looking for? Visit the Help Center.
Levels of residential account access
As the primary account holder, you can give another person three levels of account access:
| Full access | High access | Read-only access |
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Note: A primary account holder can remove a person's access at any time by phone or online.
Levels of business access
As an authorized user, you can give another person three levels of account access:
| Full access | High access | Read-only access |
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Note: An authorized user can remove an authorized direct employee or third party's access at any time by phone or online.
How do I give access to someone?
To give someone access to your account:
- Sign in.
- Select the account.
- Select "add a person" on the dashboard.
- Enter the user's name, email and phone number.
- Send the invitation.
How do I request access from someone?
- Contact the primary account holder or authorized user.
- Give them your phone number and email address.
- If they agree to give you access, they can invite you from Settings -> Accounts.
- Accept the invitation.
- If necessary, create a sign-in.
- Access the account.
Note: No invitation in your email inbox? Check the spam or junk folder.
More ways to manage your account
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