Accessibility assistance and resources

For those with Access and Functional Needs (AFN) whose health or safety could be a risk during power outages, we have resources to help. See if you can receive extra support and assistance.

We partner with local organizations to help you replace food lost during and after a PSPS.

Local food banks provide food replacement during a PSPS and up to three days after. Some food banks may have income restrictions, so please reach out to your local food bank for more information. Note: Food is available while supplies last.

Find a local food bank in your county

Meals on Wheels is a service that delivers meals to seniors enrolled in the program. The program also serves anyone who is unable to leave their home due to illness, frailty, or disability regardless of age. During a PSPS those who are enrolled with their meals on wheels provider can receive an extra meal for reach day of the outage.

Eligible seniors must be:

• 60 years or older
• The spouse of a person aged 60 or older
• At risk of malnutrition
• Unable to visit a Meals on Wheels center

Enroll in Meals on Wheels in your area

As a PG&E customer, we want to ensure you have a safe place to stay during a PSPS. If you are impacted by a PSPS, or any PG&E outage, you may be eligible for discounted lodging at certain hotels.

Vacancy is not guaranteed. Upon arrival, you may be asked to verify your status as a PG&E customer. Other terms and conditions may apply. PG&E is not affiliated with or responsible for hotel stays. PG&E is also not responsible for any charges, fees or reimbursements.

The following hotels offer discounts to PG&E customers experiencing any PG&E outage:

These partners in your county can assist you in locating accessible rides to places like Community Resource Centers (CRCs):

 Note: If your county is not listed and you need transportation assistance, dial 211 for support.

View helpful resources for specific AFN communities below