- Compare current month to a previous month by:
- Electricity cost
- Gas cost
- Total cost
- Compare current month to the same month of the previous year.
- Learn why this month's charges were higher or lower than your previous bills.
IMPORTANT
Sign into your account to:
- View electric and gas cost and usage amounts and trends by:
- Day
- Week
- Month
- Year
- Compare bills and understand why costs changed
- Analyze rates to find a potentially less expensive electric rate
- Learn ways to save on electric usage and costs
- Download 15-minute electric interval usage and daily gas usage
Note: Cost and usage data will not appear in your online account if you buy electricity or gas from a third party, such as a Community Choice Aggregator.
Download my data
Do you want to analyze your electric usage on your own computer?
- Select “Download Usage” on your account dashboard.
- Select the electric services for which you want data.
- Pick the download frequency.
- Have alerts emailed to you when files are ready to download.
Stream my data
- Are you are a small or medium-sized business?
- Install a device that allows you to stream near real-time electric usage data.
Detail of bill
- Are you a solar, wind or other customer on Net Energy Metering?
- You have a statement available called Detail of Bill. It shows:
- How much electricity was used from the PG&E network
- How much electrcity the customer sent to the PG&E network by time-of-use and date
These monthly statements are available in your account:
- From your account, select Accounts & Services.
- Select the Net Energy Metering Service ID number from the “Services Linked to My Profile” list.
- Select the appropriate Detail of Bill statement from the dropdown on the View Service Details page.
Gas meter maintenance work
Over the next few years, we are conducting important gas-meter maintenance work throughout our service area. This work involves replacing a device that is attached to the gas meter. The device transmits gas usage back to PG&E’s secure network. We are doing this work to ensure we can continue to provide accurate and timely bills to our customers.
- Work will be conducted at no cost to the customer.
- PG&E crews will perform this work.
- Work will take 30 minutes or less to complete.
- Gas service should not be interrupted.
- Safe and clear access to the meter is needed. If we cannot access the meter, please call 1-866-743-0263 to set up an appointment.
Is this work related to a safety issue?
This work is not due to a safety issue. It is important maintenance work we are doing to ensure customers continue to receive timely and accurate bills.
Do I need to be home for the work to be completed?
You do not need to be home for this work. However, we do ask that you remove any obstructions such as locked gates and unrestrained dogs. If we cannot access your meter, please call 1-866-743-0263 to set up an appointment.
Is this work necessary, and if so, why?
Yes, this important maintenance work is necessary for our equipment to continue to work properly. It will ensure we can continue to provide customers with accurate and timely bills.
How will this work affect my PG&E bill?
In some instances, the device on the gas meter may stop communicating with PG&E’s secure network. If this happens, the gas meter will continue to accurately record gas usage. However, customers may receive a bill with estimated gas usage or a delayed bill that includes more than one month of gas usage. Once the device is replaced, regular billing will resume.
More on your bill
Rate plan options
Electric rates can vary depending on:
- Your climate
- Your energy usage
- Other factors
Energy alerts
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Contact us
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