Kev Ceeb Tom Xwm Txheej Kub Ceev

Cua daj Inconvenience Bill Credit

Ib feem ntawm PG&E kev nyab xeeb Net program

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

Yog hais tias koj mus tsis muaj hwj huam rau 48 teev los yog ntev vim muaj cua daj los yog lwm yam huab cua loj hais txog kev tshwm sim, tej zaum koj yuav tsim nyog rau ib PG&E cua daj Inconvenience Bill Credit.

Kev Them Nyiaj Yug Me Nyuam uas tsim nyog

Yuav kom tsim nyog, koj yuav tsum tau raws li cov nram qab no:

 

  • Koj yog ib tug PG& E hluav taws xob neeg muas zaub. Muaj npe tau txais kev pab xws li CARE los yog Medical Baseline Allowance tsis muaj feem rau qhov tsim nyog tau txais kev pab.
  • Koj PG&E thaj chaw nyob zoo sawv thaum lub sij hawm tawm thiab thaum lub sij hawm PG&E teeb meem (feem ntau 45-60 hnub tom qab cov kev tshwm sim).
  • Koj muaj ib lub hwj huam outage rau 48 teev sib law liag teev los yog ntev dua thaum muaj huab cua loj hais txog kev tshwm sim.
  • Qhov ncua outage yog ntawm ib qho loj huab cua hais txog kev tshwm sim uas tshwm sim puas tsuaj rau PG&E lub hluav taws xob tis lawv.

 

Yog koj tsim nyog tau txais kev pab, koj yuav tsis tau mus thov. Koj yuav tau txais ib daim credit rau koj PG&E zog nqe lus.

 

Puas muaj lus nug dab tsi? Hu rau PG& E ntawm 1-800-PGE-5000 hais lus nrog ib tug neeg sawv cev.

 

 

lub cim kev ceeb toom qhia paub tseem ceeb Lus Cim Tseg: Yog hais tias koj muaj ntau qhov chaw nyob, xws li ib qhov chaw nyob thiab ib vacation tsev, koj yuav tau txais ib cua daj Inconvenience Bill Credits rau txhua qhov chaw uas tej cua daj hais txog outage kawg 48 teev.

 

 

Leej twg thiaj tsis tsim nyog tau txais kev pab?

 

Koj yuav tsis tsim nyog tau txais ib cua daj Inconvenience Bill Credits yog:

 

  • Koj yog ib lub lag luam, agricultural, tsev neeg tej chaw los yog lwm cov neeg uas tsis yog-thaj chaw, xws li streetlights.
  • Koj PG& E nyiaj yog inactive rau hnub uas koj tau raug feem.
  • Lub hwj huam outage koj hnov yog tsawg tshaj 48 sib law liag teev.
  • Lub hwj huam outage yog them rau ib tug pej xeem kev ruaj ntseg shutoff los yog ib yam kev puas tsuaj, xws li ib av qeeg txhua los yog wildfire.
  • Koj nyob rau hauv ib cheeb tsam uas mus saib PG&E fais chaw yog sim vim mudslides, txoj kev kaw, los yog lwm yam teeb meem.
  • Koj cov khoom tiv thaiv PG& E ntawm restoring koj lub hwj huam thiab ncua koj cov outage, xws li kev pab nco los yog faulty weatherheads.

Tus nqi them

PG& E teeb meem cua daj Inconvenience Bill Credits increments ntawm $25, nrog rau ib $100 ntau daim credit ib cua daj. Bill Credit theem yog raws li qhov ntev ntawm koj cov outage:

 

  • 48 mus rau 72 teev: $25
  • 72 mus rau 96 teev: $50
  • 96 mus rau 120 teev: $75
  • 120 teev los yog ntau tshaj: $100

 

Bill khab nias yuav muab tawm rau tus neeg uas nws lub npe yog rau lub PG&E nyiaj thiab yuav tau reflected rau koj tsab ntawv zog. Vim hais tias qhov nce rau ntau thiab zaus lub caij ntuj no thiab cua sov cua daj, nqi khab nias yuav ncua dhau lub sij hawm 45-60-hnub txheej txheem.

Cov lus nug uas nquag nug

Teb cov lus nug txog outage them.

Ceeb toom ib qho outage tam sim ntawd. Peb cia siab rau cov neeg muas zaub nyiam koj qhia peb thaum koj lub hwj huam yog tawm. Koj input txhim khu peb muaj peev xwm qhia thiab teb puas powerliness.

 

Saib thiab qhia tawm ntawm lub PG&E Outage Center

Yog hais tias koj cov hwjchim outage kawg rau ntau tshaj 48 teev, hu rau peb cov hotline tshwj xeeb kom paub ntxiv txog cov outage, thiab cov kev pab uas muaj:

 

Hu rau 1-800-743-5002.

 

Nco ntsoov, peb muaj cov lus qhia ntxiv txog koj cov ntaub ntawv tawm yog hais tias peb muaj tus xovtooj rau koj qhov chaw nyob thaum koj hu tuaj rau koj.

Tej zaum koj yuav tsim nyog tau txais lwm qhov kev pab hu ua "Guarantee 7: Hluav taws xob restoration"rau outages tsis tshwm sim los ntawm cov txheej xwm thaum muaj xwm ceev xws li cua daj loj.

 

Kawm ntxiv los mus rau qhov kev pab Guarantees webpage.

Thaum koj cov roj lossis hluav taws xob cuam tshuam los yog xav tau kev kho, koj cia siab tias yuav tsim nyog thiab teb cov lus teb. Xyuas kom meej tias peb muab qhov no rau koj, PG&E tau DVR cov kev pab guarantees.

 

Mus "Pib, nres los yog Hloov Service" nyeem PG&E qhov kev pab guarantees

Daim credit credit twb tsis bearing rau koj txoj cai xa ib daim ntawv thov. Peb qhov teeb meem daim credit rau acknowledge lub inconvenience ncua outage los koj.

 

Yuav kom paub ntxiv, mus xyuas peb cov neeg pab leg ntaubntawv txoj cai thiab txheej txheem.

Feem ntau, peb tham nrog peb cov ntaub ntawv thoob ntiaj teb kom paub cov neeg muas zaub uas tsim nyog tau txais ib daim credit card. Txawm li ntawd los, thov hu rau 1-800-743-5000 los nug yog hais tias:

  • Koj lub hwj huam yog tawm rau ntau tshaj 48 teev, thiab
  • Koj tsis tau txais ib daim credit credit tsis pub dhau 60 hnub ntawm lub tsheb.

Lus nug rau daim credit credit yuav tsum ua kom tiav nrog 1 xyoos ntawm cov cua daj cua daj tawm.

Cua daj Inconvenience them no tsuas yog rau cov neeg muas zaub.

Service Guarantees

Roj thiab hluav taws xob yog ib qho tseem ceeb kom koj lub neej khiav ntseeg nkaws, muaj kev ruaj ntseg thiab npaum li cas. Thaum koj qhov kev pab cuam cuam tshuam los yog xav tau kev kho, koj tsim nyog ib lub sij hawm teb. Saib li cas PG&E tau DVR qhov kev pab guarantees. 

Kawm txog tus neeg pab leg ntaubntawv.

Tej chaw pab tau nyab xeeb

Self-Generation Incentive Program (SGIP)

Qhov kev pab cuam overview ntawm qhov kev pab cuam SGIP

Community Resource Centers

Cov neeg muas zaub txhawb thaum ib tug pej xeem kev nyab xeeb Shutoff (PSPS)

Kev npaj ua ntej rau xwm txheej ceev

Khaws koj tus kheej thiab koj tsev neeg muaj kev ruaj ntseg npaj rau cov txheej xwm npaj txhij txog