Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob

Daim Ntawv Ceeb Toom ntawm Kev Nkag Cuag Tau Rau, Kev Suav Sau, Kev Khaws Tseg, Kev Siv thiab Kev Nthuav Tawn Cov Ntaub Ntawv Qhia Paub Txog Kev Siv Hluav Taws Xob

Hloov kho tshiab zaum kawg nkaus: Lub Kaum Ib Hlis Tim 07, 2024

Nyob ntawm PG&E, peb saib xyuas Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob (Energy Usage Data) ntawm peb cov neeg siv hluav taws xob tsis pub lwm tus paub thiab ua txhua yam los pov thaiv cov ntaub ntawv ntawd. California Public Utilities Commission (CPUC) cov kev cai (PDF) kuj tseem ua kom ntseeg tau kev pov thaiv cov neeg siv hluav taws xob li ntiag tug thiab. Peb txoj kev kho mob ua raws li txhua txoj kev cai lij choj thiab cov kev cai tswj hwm uas tau tsim los ntawm CPUC thiab lwm lub koom haum tswj hwm.

 

Daim Ntawv Ceeb Toom no duav roos lub tuam txhab Pacific Gas and Electric Company, suav nrog nws cov neeg ua hauj lwm, cov neeg sawv cev, cov neeg cog lus ua hauj lwm thiab cov tuam txhab ncau. Yog xav paub txog txoj kev peb tswj koj cov ntaub ntawv qhia txog tus kheej li cas, thov saib peb Txoj Caij Tswj Kev Ntiag Tug.

 

Cov Ntsiab Lus Tshab Txhais

 

Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob: Txhua cov ntaub ntawv qhia kev siv uas tau txais los ntawm kev siv Advanced Metering Infrastructure (AMI) muaj xam nrog PG&E SmartMeters™. thaum txuas nrog cov ntaub ntawv uas siv tau los txheeb xyuas tus neeg, tsev neeg, yim neeg, vaj tsev chaw nyob los sis cov neeg siv hluav taws xob uas tsis yog siv rau vaj tsev chaw nyob.

 

Cov neeg thib peb: Cov neeg muag khoom, cov neeg sawv cev, cov neeg cog lus ua hauj lwm nrog los sis cov tuam txhab ncau uas muab kev pab cuam rau los sis sawv cev tam ntawm PG&E.

 

Koj: Ib tus neeg siv hluav taws xob twg ntawm PG&E, tus neeg tuaj saib Lub Vas Sab los sis tus neeg siv lub ev (app) xov tooj.

Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob (Energy Usage Data)

Kev Qhia Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob

Kev Khaws Cia

Peb khaws Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob raws li kev cai lij choj los sis kev taw qhia, suav nrog los ntawm CPUC. Feem ntau, peb tsuas khaws Cov Ntaub Ntawv Qhia Txog Kev Siv Hluav Taws Xob cia ntev li qhov tsim nyog txhawm rau muab cov kev pab cuam kev siv hluav taws xob rau koj, los sis raws li tau txais kev pom zoo los ntawm CPUC los sis raws li txoj cai lij choj.

Kev nkag cuag thiab kev tswj koj Cov Ntaub Ntawv Teev Qhia Txog Kev Siv Hluav Taws Xob

Cov kev hloov pauv rau Daim Ntawv Ceeb Toom no

Cov kev hloov pauv Tsab Ntawv Ceeb Toom no yuav raug ua raws li qhov tsim nyog thiab thaum tseev kom ua los ntawm California Public Utilities Commission. Cov kev hloov pauv yuav tau tshaj tawm rau hauv pge.com. Peb tseem yuav ceeb toom rau koj txhua xyoo hauv daim ntawv sau nqi kom rov mus saib qhov hloov tshiab tshaj plaws ntawm Tsab Ntawv Ceeb Toom no nyob ntawm peb Lub Vas Sab.

Tiv tauj rau peb

Yog tias koj muaj lus nug, muaj kev txhawj xeeb, los sis muaj tej yam tsis txaus siab dab tsi hais txog Tsab Ntawv Ceeb Toom, uas xav thov cov ntaub ntawv tshiab los sis qub, los sis xav tau tej ntaub ntawv hais ntxiv txog peb qhov txheej txheem hloov kho tshiab ntawm Tsab Ntawv Ceeb Toom no, koj tuaj yeem tiv tauj rau peb yam siv cov kev xaiv nram qab no:


PG&E Residential and Business Customer Service
Correspondence Management Center
Attention: Customer Privacy Management
P.O. Box 997310
Sacramento, CA 95899-7310

 

Cov neeg siv hluav taws xob uas nyob hauv tsev: Hu rau 1-800-743-5000
Cov neeg siv hluav taws xob chaw lag luam: Mus saib Business Customer Service Center

 

Email: pgeprivacy@pge.com

Lus qhia ntau ntxiv txog kev ntiag tug

California Consumer Privacy Act (CCPA)

Nkag siab txog koj cov cai ntiag tug ntawm tus neeg siv hluav taws xob.

Txoj cai hais txog kev tshaj xov xwm saum huab cua

Tshuaj xyuas PG&E cov cai thiab cov lus qhia txog fab kev tshaj xov xwm saum huab cua.

Txoj cai hais txog kev sib txuas lus hauv tshuab hluav taws xob (digital communications policy)

Txoj kev uas peb npaj yuav los cuam tshuam nrog koj los ntawm lub suab, cov lus sau ua ntawv, cov email thiab ntau yam ntxiv