You can reach PG&E anytime, day or night, seven days a week by phone or online.

general emergency iconIf you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.



general emergency iconHave a question about your bill or usage amount? Before you call, save time and read the answers to our top questions.

Self-serve options


Take care of tasks quickly and easily online. Pay your bill, start or stop service, get financial assistance and more. The options below will take you straight to your request. You can also visit our online Help Center.

Contact us