Past Due Bill Assistance Program

The program helps PG&E customers lower or get rid of past due energy bills and manage future energy costs. The program is funded by California utility customers and is run by PG&E. The program is approved by the California Public Utilities Commission (CPUC).

PG&E customers who:

• Live in one of the following zip codes in the city of Bakersfield:
  • 93304
  • 93305
  • 93306
  • 93307 and
• Have an electric or gas utility bill at least 90 days past due

All income levels can join. Only the first 4,800 customers who sign up can join.

 Note: Customers who are currently enrolled in PG&E’s Percentage of Income Payment Plan (PIPP) are not eligible to participate in this Past Due Bill Assistance Program.

Yes. Join before July 9, 2025.

No. It is free to join.

If you join the program, you will:

• Sign an agreement to get free help from a case manager.
• Meet with the case manager at least once every three months.
• Provide updates and ask for help to get rid of past due energy bills.
• Give feedback or complete a survey after finishing the program.

You can leave the program at any time. To leave, contact CAPK at:

• 661-407-2856 or 661-407-2887
• PGEpastdueprogram@capk.org

Yes. You can still join this program. To learn more, contact CAPK at:

• 661-407-2856 or 661-407-2887
• PGEpastdueprogram@capk.org

Yes. If you move to a new address within PG&E's service area, you can stay in the program. If you move outside of PG&E's service area, you will have to leave the program.