California Alternate Rates for Energy (CARE)

Long-term monthly discounts on your energy bills

Apply for a monthly discount through CARE.

Apply for CARE

The California Alternate Rates for Energy (CARE) program is a monthly discount of 20% or more on gas and electricity. Participants qualify by meeting income guidelines or enrolling in certain public assistance programs.

important notice icon Note: CARE and FERA share one application. If you do not qualify for CARE, we will check to see if you qualify for FERA. Learn more about FERA. In addition, other financial assistance resources and support are available.

Eligibility

Get started with CARE

See if you qualify for a monthly discount of 20% or more on gas and electricity. Qualify based on:

Your income, or
Your enrollment in certain public assistance programs

Note: Tenants of sub-metered residential facilities cannot apply through the CARE/FERA online application. Instead, use the CARE/FERA Sub-metered Residential application (PDF).

To qualify for CARE, customers must meet the following eligibility and income requirements:

The PG&E bill must be in your name.
- If you're a sub-metered tenant, you must have the landlord's energy bill in your name.
You must live at the address to which the discount applies.
Another person (besides your spouse) can’t claim you as a dependent on an income tax return.
You must not share an energy meter with another home.
You must account for all sources of qualifying household income.
You must meet the program income guidelines.
You must notify PG&E if your household no longer qualifies for the CARE discount.
After you enroll, you may need to provide proof of qualifying household income.
- You may also be required to participate in the Energy Savings Assistance program.
Your monthly electric usage must not exceed six times the Tier 1 allowance.
- Tier 1 is the lowest-priced rate tier within PG&E’s standard Tiered Base Plan.
You must renew your eligibility every two years.
- If you're on a fixed income, you must renew your eligibility every four years.
Your household income must meet the program income guidelines.
Qualification is based on the total income of everyone living in the home or participation in qualifying public assistance programs.

Qualify through other public assistance programs

You may qualify for the CARE program if you or someone in your household takes part in any of the following public assistance programs:

Low Income Home Energy Assistance Program (LIHEAP)
Women, Infants, and Children (WIC)
CalFresh/SNAP (Food Stamps)
CalWORKs (TANF) or Tribal TANF
Head Start Income Eligible (Tribal Only)
Supplemental Security Income (SSI)
Medi-Cal for Families (Healthy Families A & B)
National School Lunch Program (NSLP)
Bureau of Indian Affairs General Assistance
Medicaid/Medi-Cal (under age 65)
Medicaid/Medi-Cal (age 65 and over)

Your eligibility is based on your household income.

Add all household members' incomes from all eligible sources for your total gross annual household income.
Compare your total combined gross annual household income against the income guidelines table.
- Your household must be at or below the amounts shown in the income guidelines table below.

Household income includes all taxable and nontaxable revenues from all people living in the home. It includes, but is not limited to the following sources:

Wages
Salaries
Interest and dividends
Spousal and child support payments
Public assistance payments
Social Security and pensions
Housing and military subsidies
Rental income
Self-employment income
All employment-related, non-cash income

For more income guidelines, explore the required income documents.

Compare CARE and FERA income guidelines

*Income should be before taxes and based on current income sources. Valid through May 31, 2025.

CARE for sub-metered tenants, housing facilities, nonprofits

Access the CARE guidelines for sub-metered tenants, housing facilities and nonprofits.

Who else could be eligible for CARE?

Homeless shelters
Hospices
Women's shelters
 Group living facilities, including:
- Transitional housing, such as drug rehab centers or halfway houses
- Short- or long-term care facilities
- Group homes for the physically or mentally challenged
- Other nonprofit group living facilities

Other nonprofit group facility requirements

Group living facilities must provide special needs social services in addition to lodging. Examples include meals and rehabilitation.
Group facilities may have satellite facilities in the name of one licensed entity.
- These satellite facilities must meet the same requirements as the main facility.
Group facilities must notify PG&E if they no longer qualify for the CARE discount.
Homeless shelters, hospices and women's shelters must:
- Provide lodging as their primary function
- Be open for operation
- Have facilities with at least six beds for a minimum of 180 days and/or nights per year

Income guidelines

Total gross income for all residents or clients must meet current income guidelines.

The income applies to individuals who occupy the facility at any time. This includes family units.
On-site aid is excluded from this calculation.

One licensed organization, multiple facilities

Separate applications must be filed for each type of facility. This rule applies even if the facilities are under one licensed organization.

For example, an entity with a homeless shelter and a hospice facility must apply separately for each facility.

Tax-exempt status

The organization that operates the facility must provide a copy of the 501(c)(3) document. This document certifies tax-exempt status.

All PG&E accounts must be listed in the name of the entity that holds the tax-exempt status.

Energy usage requirements

70 percent of the energy supplied to each PG&E account must be used for residential purposes. The purpose includes common-use areas.

Which facilities are not eligible for CARE?

Nonprofit facilities that provide only social services
Group living facilities that provide no service other than a place to live
Government-owned or operated facilities
Government-subsidized facilities that only provide lodging

Steps to enroll

Download the CARE Nonprofit group living facilities program application (PDF).
- Forms in languages other than English can be found in the "Forms and Guides" tab.
Complete and sign the application.
Mail or fax the application and required documents to:

PG&E CARE/FERA program

P.O. Box 29647

Oakland, CA 94604-9647

Fax: 1-877-302-7563

Renew your CARE certification

Organizations must recertify every four years by completing a new application and attaching proof of the following items:

A copy of your currently valid Federal 501(c)(3) tax exemption document with the same name as the PG&E account(s)
A copy of your license to provide social service by the appropriate agency
A complete list of your facility's PG&E accounts (See Section 5 of the application)

PG&E sends a renewal application three months before the discount expires. Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility program.

To request an application by mail, email to CAREandFERA@pge.com.

Tenants of sub-metered residential facilities can apply for a monthly discount on your energy bill through the CARE Program.

The energy bill from your landlord must be in your name to qualify
Standard eligibility requirements apply

The online application is not available for sub-metered tenants.

You must submit a mail-in CARE form:

Download and print any of the following files to apply for the CARE Program.
Complete and sign the application.
Mail or fax the application to one of the following locations.

PG&E CARE/FERA program

P.O. Box 29647

Oakland, CA 94604-9647

Fax: 1-877-302-7563

You can also request an application by mail. Send an email to CAREandFERA@pge.com.

Note: If you do not qualify for CARE, we will check to see if you qualify for FERA. Learn more about the FERA program.

Housing facilities for agricultural employees may be eligible to get monthly CARE discounts on their energy bill. The housing facility must:

Meet the definition in Subdivision (b) of Section 1140.4 of the Labor Code and have an exemption from local property taxes pursuant to subdivision (g) of Section 214 of the Revenue and Taxation Code
Provide a copy of tax-exempt documentation
Use 70 percent of the energy supplied to master-metered facilities for residential purposes, and 100 percent of the energy for individually metered units for residential purposes
Meet the current income guidelines regarding total gross income for all households in the facility at any given time
Have separate applications filed for each type of facility even if they are under one licensed organization.
- For example, employee housing and housing for agricultural employees
Notify Pacific Gas and Electric Company if it no longer qualifies for the CARE discount.

Steps to enroll

Download CARE for agricultural employee housing facilities application (PDF).
- Forms in languages other than English can be found in the "Forms and Guides" tab.
Complete and sign the application.
Mail or fax the application and required documents to:

PG&E CARE/FERA program

P.O. Box 29647

Oakland, CA 94604-9647

Fax: 1-877-302-7563

Renew your CARE certification

Organizations must renew every four years. To renew, complete a new application. Attach proof of one the following items:

A copy of a current permit issued by the Department of Housing and Community Development, or
Your Federal 501(c)(3) tax exemption, or
Your state tax exemption form along with your local property tax exemption form

Include a statement describing how the organization used the discount to directly benefit facility residents during the previous year.

How to get an application

PG&E sends a renewal application three months before a discount expires.

Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility guidelines.

To request a new application or renewal application by mail, call 1-866-743-2273 or email CAREandFERA@pge.com.

MFHCs operated by the Office of Migrant Services (OMS) or nonprofit entities can get monthly energy bill discounts through the CARE program.

Apply for CARE if your entity meets these program guidelines:

The facility must provide pursuant to section 50710 of the Health and Safety Code or meet the definition in Subdivision (b) of Section 1140.4 of the Labor Code. The facility must also have an exemption from local property taxes pursuant to subdivision (g) of Section 214 of the Revenue and Taxation Code.
The facility must provide a copy of a current contract with the OMS, or a copy of tax-exempt documentation.
Separate applications must be filed for each type of facility, even if they are under one licensed organization.
Facilities must notify PG&E if they no longer qualify for the CARE discount.

Steps to enroll

Download the CARE Migrant Farm Worker Housing Centers (MFWHC) application (PDF).
- Forms in languages other than English can be found in the "Forms and Guides" tab.
Complete and sign the application.
Mail or fax the application and required documents to:
PG&E CARE/FERA program

P.O. Box 29647

Oakland, CA 94604-9647

Fax: 1-877-302-7563

Renew your CARE certification

Organizations must recertify every four years. To recertify, complete a new application and attach proof of the following items:

A copy of your current contract with the Office of Migrant Services OR your Federal 501(c)(3) tax exemption OR your state tax exemption form along with your local property tax exemption form
A statement of how the entity used the discount during the previous year to directly benefit facility residents

How to get an application

PG&E sends a recertification application three months before a discount expires.

Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility program.

To request a new application or re-certification application, call 1-866-743-2273 or email CAREandFERA@pge.com.

Enrollment

CARE enrollment

Enroll in, cancel and renew CARE—plus, important information for PG&E customers currently enrolled in CARE.

Apply for CARE

The online form takes only a few minutes to fill out.

No additional documentation is needed at the time of application.
Your answers are confidential.

Apply for CARE online

Applications in multiple languages

Online applications:

English, Apply or renew now for CARE/FERA
Español, Solicite ahora Programas CARE/FERA — Inscripción/Re-inscripción
中文, 申請 CARE/FERA計劃-申請或從新申請 -第 1 步
Việt, Các ứng dụng trực tuyến không khả dụng

Mail-in applications:

Large-print, mail-in applications:

Enrollment for tenants in sub-metered locations

Tenants of sub-metered buildings must submit a mail-in application. Apply via email, mail or FAX.

Note: Tenants of sub-metered residential facilities cannot apply through the CARE/FERA online application.

By email
- Download the CARE/FERA Sub-metered Residential Application (English) (PDF).
- Forms in languages other than English can be found in the "Forms and Guides" tab.
By mail
- To receive a CARE/FERA Sub-metered Residential Application in the mail, call 1-877-660-6789 or email CAREandFERA@pge.com.
- Send the complete application to:

PG&E CARE/FERA program
P.O. Box 29647
Oakland, CA 94604-9647

By FAX
- FAX your application to 1-877-302-7563.

You must renew your enrollment every two years—or four years if you are on a fixed income. We'll remind you when it's time to re-enroll. Here's how it works:

PG&E sends a renewal application three months before your discount expires.
If you still qualify under the current program guidelines, you reapply for CARE.
- Use the same enrollment methods as previously described.

Have you received a renewal request?

If you’ve received a renewal request, renew now.
You may also renew if you’re within 90 days of the date your current enrollment expires.

Renew your CARE enrollment

Access the form in Spanish: Programas CARE - Inscripción/Re-inscripción

Access the form in Chinese: CARE 計劃 - 申請或從新申請 - 第 1 步

To cancel your enrollment and/or opt out of future CARE/FERA communications, email CAREandFERA@pge.com.

Your PG&E bill contains a lot of valuable information, including:

Your CARE savings
Programs you're enrolled in
Other useful account information

How to keep saving with CARE

Turn on alerts to keep your monthly energy usage below 400% of your Baseline Allowance.
- What is Baseline Allowance?
Renew your enrollment every two years. Renew every four years if you are on a fixed income.
- We'll remind you when it's time to re-enroll.

Note: We may ask for proof of your eligibility in the future. This is to maximize the discounts available through CARE.

Conduct a home energy checkup

You'll receive a customized plan to help you save energy.

Take a home energy checkup

Post-enrollment verification

Proof of income

Proof of income is not required when you apply for CARE. However, after enrolling:

You may be selected to provide proof that someone in your household participates in a qualifying public assistance program, or income verification at any time.
If we do not hear from you by the date specified in the email or letter, your discount will be removed.

Download the verification form:
- CARE Post-Enrollment Verification Request Form (PDF)
- Forms and guides in languages other than English can be found in the drawers below.
To submit online, sign into your account, or

Mail or fax the completed documents to:

PG&E CARE/FERA program
P.O. Box 29647
Oakland, CA 94604-9647

Fax: 1-877-302-7563

Who is selected for high usage post-enrollment verification?

Customers whose energy usage exceeds 400% of their Baseline Allowance three times in a 12-month period.
- The California Public Utilities Commission requires that you participate in the Program High Usage Post-Enrollment Verification process.

You must submit documentation within 45 days of our request to verify your income. Failing to do so may result in the loss of your discount.

Follow these steps:

Download a CARE high usage post-enrollment verification form: CARE High Usage Form (PDF)
- Forms in languages other than English can be found in the drawers below.
To submit it online, sign into your account, or

Mail or fax the completed documents to:

PGE CARE/FERA program
P.O. Box 29647
Oakland, CA 94604-9647

Fax: 1-877-302-7563
CARE customers must enroll in the Energy Savings Assistance (ESA) program
- The ESA program provides energy-efficient home improvements at no cost.
- The California Public Utilities Commission requires that CARE customers participate in the ESA program.

Enroll in the ESA program

Frequently asked questions

Post-enrollment verification

While no proof of income is required to sign up for the CARE Program, you may be selected at any time to provide verification of:

Participation in a public assistance program or
Your household income

This proof is required to continue receiving a discount.

Follow the instructions on the letter you received. Submit your completed documentation using one of these methods:

Log in to your account to upload the documents
Use the postage-paid envelope provided and send to:

PG&E CARE/FERA Program
P.O. Box 29647
Oakland, CA 94604-9647

Fax to 1-877-302-7563

See the Required Document Instructions on the second page of the CARE Post-Enrollment Verification Request Form (PDF)  for the list of acceptable forms of income verification.

Please review the second page of the CARE Post-Enrollment Verification Request Form (PDF) for examples of acceptable documents. All household members who receive income are required to submit proof of income documents.

All household members earning income must provide income documents.

See the second page of the CARE Post-Enrollment Verification Request Form (PDF) for a list of acceptable forms of income verification.

Your CARE discount will remain active 45 days from the date of the letter you received requesting your income verification. If we determine that you are ineligible, your discount will then be suspended. Your discount may also be suspended if you:

Submit incomplete verification documentation,
Request to cancel or unenroll from the CARE Program, or
Wwe receive your documents after the due date.

There is no extension or exception to the 45-day response time. Completed required documents should be returned as soon as possible.

As a courtesy, we call you 15 days after the verification request is sent. This call is a reminder that you are required to provide income verification documents to remain enrolled in the CARE Program. This call is helpful in case you did not receive the letter or it was misplaced.

You can download the CARE Post-Enrollment Verification Request Form (PDF). See the second page for a list of acceptable forms of income verification.

Review the letter for the specific type of documentation needed.

Submit your completed documentation using one of these methods:

Log in to your account to upload the documents
Use the postage-paid envelope provided and send to:

PG&E CARE/FERA Program
P.O. Box 29647
Oakland, CA 94604-9647

Fax to 1-877-302-7563

If you have questions, please email us at CAREandFERA@pge.com or call 1-866-743-5832.

If your documents are not received by the date specified in the verification request, your CARE discount will be removed following your next billing cycle. Your energy charges may increase as a result.

Customers can be removed from the CARE/FERA Program for the following reasons:

Your household income exceeded the income guidelines.
You were asked to provide proof of income and either didn’t respond in time or responded with incomplete paperwork.
Your monthly energy usage exceeded 600 percent of your monthly baseline allowance.
You didn’t participate in the Energy Savings Assistance Program — a requirement of continuing in the CARE program if you are a High Usage participant.

Yes. To re-enroll in the CARE Program, submit your completed documentation using one of these methods:

Log in to your account to upload the documents
Use the postage-paid envelope provided and send to:

PG&E CARE/FERA Program
P.O. Box 29647
Oakland, CA 94604-9647

Fax to 1-877-302-7563

High usage customers

Review instructions and information for the verification process for High Usage participants.
Download another CARE Program High Usage Form (PDF).

All residential customers are given a Tier 1 allowance — a California Public Utilities Commission-approved percentage of average customer usage during summer and winter months. Your Tier 1 allowance provides for basic needs at an affordable price and encourages conservation. Your allowance is assigned based on the climate in the area in which you live (baseline territory), the season, and your heat source. Learn more about your baseline allowance.

The Energy Savings Assistance (ESA) Program provides home improvements at no cost to eligible renters and owners to help make their homes more energy efficient, safe and comfortable.

Contact the Energy Savings Assistance (ESA) Program at 1-800-933-9555 from 8:00 a.m. - 5:30 p.m. Pacific Daylight Time, Monday through Friday, to schedule your home assessment or enroll online. Apply now for the Energy Savings Assistance (ESA) Program.

To continue receiving a discount on your monthly energy bill, the California Public Utilities Commission requires that all CARE High Usage customers participate in the Energy Savings Assistance (ESA) Program. The program helps participants stay below 400 percent of their baseline allowance. Apply now for the Energy Savings Assistance (ESA) Program.

Yes. To reschedule your home assessment appointment, contact the Energy Savings Assistance (ESA) Program at 1-800-933-9555

Questions?

Email CAREandFERA@pge.com.

Forms and guides

CARE resources

Scroll down to find the following PDF documents:

CARE enrollment print applications
CARE enrollment sub-metered tenants print applications
Other CARE print applications
Post-enrollment verification request forms
Post-enrollment verification forms for high usage
Guide to required income documentation
Understand your bill
Baseline allowance
Money-saving tips

Most forms are available in:

English
Large-print English
Español
中文
Việt

CARE enrollment sub-metered tenants print applications

Other CARE print applications

Frequently asked questions

CARE program FAQ

Still have questions? Call 1-866-743-5832 or email CAREandFERA@pge.com.

The discount is applied for two years. If you are on a fixed income, the discount is applied for four years.

About three months before the discount expires, PG&E sends a letter and an application. If you still qualify under the current program guidelines at that time, you can reapply.

Proof of income is not required during the application process. However, we may randomly select you to provide income proof at a later date.

The discount will appear on the next bill you receive.

Single-family households:

The phrase: “CARE Discount” appears on the first page of your bill, under the heading, "Your Enrolled Programs." Access a sample bill (PDF).

Sub-metered tenants:

We send letters to both tenants and landlords welcoming them to the CARE program.
The landlord is then responsible for passing the CARE discount through to the tenant.
- The discount should appear on the energy statements that tenants receive from their landlords.

Note: The discount should appear on the energy statements that tenants receive from their landlords.

No. Each family must have a separate meter to receive the CARE discount.

We encourage you to reapply whenever your income situation changes. Proof of income is required if you reapply within 24 months of being denied CARE benefits.

Note: The income guidelines change each year in June.

No. You must be enrolled in the CARE program to receive the discount. Retroactive discounts do not apply if you are not enrolled in the CARE program.

The CARE and FERA programs provide a monthly discount for income-qualified households. However, each program offers a different type of energy discount and has different eligibility guidelines:

The CARE program offers a minimum 20% discount on gas and electric rates. To qualify for the CARE discount, someone in your household must:

Already participate in certain public assistance programs, or
Meet the guidelines for total annual household income

The FERA program offers an 18% discount on electric rates. FERA does not offer a discount on gas rates. To qualify for the FERA discount, your household must:

Have three or more people
Meet the guidelines for total annual household income

Note: CARE and FERA share one application. If you do not qualify for CARE, we will check to see if you qualify for FERA.

Yes. CARE, FERA and Medical Baseline are state programs which provide a discounted rate for electricity to qualifying low-income households.

These programs are administered to all customers by PG&E, including those who choose to receive service from a CCA.
If you’re enrolled in CARE/FERA/Medical Baseline and start service with a CCA, your account will remain enrolled in these programs. You’ll continue to receive your full discount under your new provider.
New enrollments and re-enrollments for CARE/FERA/Medical Baseline must be done through PG&E.

Your income eligibility is based on current earnings of all persons living in your household.

Add the total annual income for all people in your household.
Check the income range on the income guidelines table to see if you are eligible for CARE.

Only use current and expected income for the next 12 months.

Your annual income calculation should not include income earned from prior employment.
- If you and/or other members of your household have experienced job loss or decreased wages, you may now qualify.

UI or PUA payments

Are you receiving Unemployment Insurance (UI) benefits or Pandemic Unemployment Assistance (PUA) payments under the Federal CARES act at the time of application?

Use your EDD award letter to calculate income based on how many weeks you are scheduled to receive payment.
Refer to the "Maximum Benefit Amount". At the time of enrollment, this should be the maximum amount you would be scheduled to receive.

CARE Community Partnerships

PG&E teams up with many groups to help residential customers through the CARE Program.

List of outreach contractors:

For a list of our current CARE Community Outreach Contractors (COCs):

Download CARE Community Outreach Contractor list (PDF)

Become a CARE Community Outreach Contractor

Download the required documents:
- Download the CARE program Community Outreach Contractor (COC) fact sheet (PDF)
- Download the CARE Community Outreach Contractor Intake form (PDF)
Print, fill out and send the intake form.
Email your completed form to PG&E: CAREandFERA@pge.com.

Call 1-866-743-2273 or email CAREandFERA@pge.com.

Energy Savings Assistance

Are you enrolled in CARE?
Do you own or rent a house, apartment or mobile home that is five years or older?

You may qualify for the Energy Savings Assistance (ESA) program.

Learn about the ESA program

More resources and support

Additional discounts

Find information about discounts on phone and internet services.

Find additional discounts

Take the Home Energy Checkup

Take the 5-minute Home Energy Checkup.
Identify sources of wasted energy in your household.
Get a custom savings plan to lower monthly bills.

Take the Home Energy Checkup

Budget Billing

Budget Billing is a free tool that averages your annual energy costs to help you manage your bills.

Level out monthly payments.
Offset high seasonal bills.

California Alternate Rates for Energy (CARE)

Long-term monthly discounts on your energy bills

Apply for a monthly discount through CARE.

Eligibility

Get started with CARE

Eligibility requirements

Qualify through other public assistance programs

Income guidelines

Compare CARE and FERA income guidelines

CARE for sub-metered tenants, housing facilities, nonprofits

Nonprofit group facilities

Who else could be eligible for CARE?

Which facilities are not eligible for CARE?

Steps to enroll

Renew your CARE certification

Sub-metered tenants

Agricultural group-resident facilities

Steps to enroll

Renew your CARE certification

How to get an application

Migrant Farm Worker Housing Centers (MFHC)

Steps to enroll

Renew your CARE certification

How to get an application

Enrollment

CARE enrollment

New enrollment

Apply for CARE

Applications in multiple languages

Enrollment for tenants in sub-metered locations

Renew enrollment

Cancel enrollment

Are you currently enrolled?

Post-enrollment verification

Proof of income

Standard income verification process

Verification process for high usage participants

CARE post-enrollment verification request forms

CARE high usage forms

Frequently asked questions

Post-enrollment verification

Why am I being asked to provide verification to participate in the CARE program?

I received a letter requesting that I mail in proof of income. What do I need to do?

What can I send as proof of income?

Does everyone in my household need to respond?

What happens to my discount while PG&E is waiting for my income verification document?

Can I request an extension to return the required income verification?

I received a call from PG&E reminding me to submit income documentation. What should I do?

I received a letter indicating I was missing information or documentation and I must submit that information to continue in the CARE program. What do I need to do?

My deadline is coming up and I want to make sure I get my proof of income submitted. How much time do I have before the CARE/FERA discount is removed?

Why was I removed from the CARE program?

My discount was removed because I missed the verification deadline. Can I reapply?

High usage customers

What if I lose or misplace my CARE program high usage form?

What is a baseline allowance?

What is the Energy Savings Assistance (ESA) program?

How do I enroll in the Energy Savings Assistance (ESA) Program?

Why do I have to enroll in the Energy Savings Assistance (ESA) Program?

Can I reschedule if I missed my home assessment appointment with the Energy Savings Assistance (ESA) Program?

Forms and guides

CARE resources

CARE enrollment print applications

CARE post-enrollment verification request forms

CARE high usage forms

CARE Zero Affidavit Document Form

Understand your bill, baseline allowance and money-saving tips

Frequently asked questions

CARE program FAQ

How long does the discount last?

Is proof of income required when I apply?

When does the discount take effect?

How will I know when the discount has been applied to my bill?

My family shares a meter with another home. Can both of our households apply together?

My family was denied CARE benefits. When can we reapply?

I reapplied after my CARE discount was removed from my account. Will I receive a retroactive discount on my energy charges for the time between my enrollments in the program?

What is the difference between CARE and FERA?

Are CCA customers still eligible to participate in CARE, FERA or Medical Baseline?

How do I calculate my household gross income?

How do I become a CARE Community Outreach Contractor?

Who can I contact if I still have questions?